{"id":14498,"date":"2026-04-16T07:10:45","date_gmt":"2026-04-16T07:10:45","guid":{"rendered":"https:\/\/main.voip.ms\/caracteristicas\/cola-de-llamadas\/"},"modified":"2026-06-23T21:04:11","modified_gmt":"2026-06-23T21:04:11","slug":"cola-de-llamadas","status":"publish","type":"page","link":"https:\/\/main.voip.ms\/es\/caracteristicas\/cola-de-llamadas\/","title":{"rendered":"Cola de llamadas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14498\" class=\"elementor elementor-14498 elementor-2057\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a5419b e-flex e-con-boxed e-con e-parent\" data-id=\"9a5419b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fc15a3e e-con-full e-flex e-con e-child\" data-id=\"fc15a3e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4918ef7 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4918ef7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Colas de llamadas que garantizan el flujo continuo de todas las llamadas<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4de20ed elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4de20ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Gestione grandes vol\u00famenes de llamadas mediante colas estructuradas y opciones de enrutamiento flexibles para la gesti\u00f3n de las mismas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bf3355 e-con-full e-flex e-con e-child\" data-id=\"0bf3355\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b7df5f elementor-widget elementor-widget-button\" data-id=\"9b7df5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/voip.ms\/SignUp\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Empezar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a5b65c btn-underline elementor-widget elementor-widget-button\" data-id=\"5a5b65c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wiki.voip.ms\/article\/Calling_Queues\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Saber m\u00e1s<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f8b408 e-con-full e-flex e-con e-child\" data-id=\"5f8b408\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9b59e elementor-widget elementor-widget-image\" data-id=\"fe9b59e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"451\" height=\"397\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/call-queues.png\" class=\"attachment-large size-large wp-image-8029\" alt=\"call queues illustration\" srcset=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/call-queues.png 451w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/call-queues-300x264.png 300w\" sizes=\"(max-width: 451px) 100vw, 451px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c45afb hidden e-flex e-con-boxed e-con e-parent\" data-id=\"0c45afb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-455206b e-con-full e-flex e-con e-child\" data-id=\"455206b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee79879 elementor-widget elementor-widget-heading\" data-id=\"ee79879\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h2>M\u00e1s de 40 000 empresas conf\u00edan en nosotros<span style=\"font-size: 30px;letter-spacing: -0.3px\"><\/span><\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-05ad5bc e-con-full e-flex e-con e-child\" data-id=\"05ad5bc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f395fa elementor-widget elementor-widget-shortcode\" data-id=\"6f395fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t<div \n\t\tid=\"logos-slider-70321\" \n\t\tclass=\"logos-slider \"\n\t\tstyle=\"--logos-speed: 40s; --logos-height: 32px;\"\n\t>\n\t\t<div class=\"logos-slider__track\">\n\t\t\t<div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"115\" height=\"32\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/motorola.svg\" class=\"logos-slider__img\" alt=\"Motorola\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"111\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/canada.svg\" class=\"logos-slider__img\" alt=\"Canada\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/guerlain.svg\" class=\"logos-slider__img\" alt=\"Guerlain\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/cpanel.svg\" class=\"logos-slider__img\" alt=\"Cpanel\" loading=\"lazy\" \/><\/div>\t\t\t<div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"115\" height=\"32\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/motorola.svg\" class=\"logos-slider__img\" alt=\"Motorola\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"111\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/canada.svg\" class=\"logos-slider__img\" alt=\"Canada\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/guerlain.svg\" class=\"logos-slider__img\" alt=\"Guerlain\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/cpanel.svg\" class=\"logos-slider__img\" alt=\"Cpanel\" loading=\"lazy\" \/><\/div>\t\t\t<div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"115\" height=\"32\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/motorola.svg\" class=\"logos-slider__img\" alt=\"Motorola\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"111\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/canada.svg\" class=\"logos-slider__img\" alt=\"Canada\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/guerlain.svg\" class=\"logos-slider__img\" alt=\"Guerlain\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/cpanel.svg\" class=\"logos-slider__img\" alt=\"Cpanel\" loading=\"lazy\" \/><\/div>\t\t\t\n\t\t\t<div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"115\" height=\"32\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/motorola.svg\" class=\"logos-slider__img\" alt=\"Motorola\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"111\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/canada.svg\" class=\"logos-slider__img\" alt=\"Canada\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/guerlain.svg\" class=\"logos-slider__img\" alt=\"Guerlain\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/cpanel.svg\" class=\"logos-slider__img\" alt=\"Cpanel\" loading=\"lazy\" \/><\/div>\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2769796 e-flex e-con-boxed e-con e-parent\" data-id=\"2769796\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f468032 e-con-full e-flex e-con e-child\" data-id=\"f468032\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-422d570 e-flex e-con-boxed e-con e-child\" data-id=\"422d570\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-706ee2b e-con-full e-flex e-con e-child\" data-id=\"706ee2b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7228f0 elementor-widget elementor-widget-heading\" data-id=\"c7228f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfQu\u00e9 son las colas de llamadas?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a0861f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4a0861f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Una cola de llamadas mantiene en espera las llamadas entrantes y las distribuye entre los agentes disponibles seg\u00fan unas reglas definidas. Las llamadas se atienden por orden, lo que permite que su equipo se mantenga organizado y listo para responder sin solapamientos ni oportunidades perdidas. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4406197 e-con-full e-grid e-con e-child\" data-id=\"4406197\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b81990 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7b81990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/phone-call-forward-outline-18.svg\" title=\"phone-call-forward-outline-18\" alt=\"phone-call-forward-outline\" loading=\"lazy\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Gesti\u00f3n estructurada de llamadas<\/h3><p class=\"elementor-image-box-description\">Clasifique las llamadas en una cola del tipo \u00abprimero en entrar, primero en salir\u00bb, de modo que cada llamada se atienda por orden de llegada.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95fb114 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"95fb114\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/hourglass-clock-outline-18-1.svg\" title=\"hourglass-clock-outline-18 (1)\" alt=\"hourglass-clock-outline\" loading=\"lazy\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Experiencia de espera controlada<\/h3><p class=\"elementor-image-box-description\">Configure la m\u00fasica de espera, los anuncios y los tiempos m\u00e1ximos de espera para gestionar las expectativas.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-014ca03 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"014ca03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/user-substitution-outline-18-1.svg\" title=\"user-substitution-outline-18 (1)\" alt=\"user-substitution-outline\" loading=\"lazy\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Distribuci\u00f3n flexible\u200b<\/h3><p class=\"elementor-image-box-description\">Distribuya las llamadas utilizando diferentes estrategias en funci\u00f3n de la disponibilidad y la carga de trabajo de los agentes.\u200b<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ec9281 e-flex e-con-boxed e-con e-parent\" data-id=\"0ec9281\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8fbdfe1 e-con-full e-flex e-con e-child\" data-id=\"8fbdfe1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1046a72 elementor-widget elementor-widget-heading\" data-id=\"1046a72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfC\u00f3mo pueden ayudarle las colas de llamadas?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df44bdc elementor-widget elementor-widget-text-editor\" data-id=\"df44bdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Gestione las llamadas entrantes de forma estructurada, mantenga a su equipo organizado y controle c\u00f3mo se distribuyen y resuelven las llamadas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6e160b e-con-full e-grid e-con e-child\" data-id=\"f6e160b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-04f4642 e-con-full hidden e-flex e-con e-child\" data-id=\"04f4642\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68a502b image-gradient image-gradient-black elementor-widget elementor-widget-image\" data-id=\"68a502b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/fewer-missed-calls-1024x683.gif\" class=\"attachment-large size-large wp-image-12593\" alt=\"phot of agent with fewer missed calls\" srcset=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/fewer-missed-calls-1024x683.gif 1024w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/fewer-missed-calls-300x200.gif 300w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/fewer-missed-calls-768x512.gif 768w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/fewer-missed-calls-1536x1024.gif 1536w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43d5fe3 e-con-full e-flex e-con e-child\" data-id=\"43d5fe3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-054982a elementor-widget elementor-widget-heading\" data-id=\"054982a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Menos llamadas perdidas<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eddb0bb elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"eddb0bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Mantenga a las personas que llaman en espera durante las horas de mayor afluencia, en lugar de desviarlas al buz\u00f3n de voz o interrumpir las llamadas<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c943e63 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c943e63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Las llamadas permanecen en la cola hasta que un agente est\u00e9 disponible<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Establecer el tiempo m\u00e1ximo de espera antes de redirigir las llamadas<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Desviar las llamadas en caso de saturaci\u00f3n a destinos alternativos cuando sea necesario<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a9d707 btn-arrow elementor-align-left elementor-widget elementor-widget-button\" data-id=\"2a9d707\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/youtu.be\/rvR73y-Qkn0?si=8bURiwqLNdnlkBS3\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"9\" viewBox=\"0 0 10 9\" fill=\"none\"><path d=\"M4.03114 8.70821L8.38514 4.34021L4.04514 0.000210524H5.59914L9.93914 4.35421L5.58514 8.70821H4.03114ZM-0.00085935 3.78021H9.23914V4.92821H-0.00085935V3.78021Z\" fill=\"#CE0527\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Descubra c\u00f3mo funcionan las colas de llamadas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b7697ea e-con-full hidden e-flex e-con e-child\" data-id=\"b7697ea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c78e043 image-gradient image-gradient-red elementor-widget elementor-widget-image\" data-id=\"c78e043\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1966\" height=\"1311\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/volume-calls-e1779471277502.gif\" class=\"attachment-full size-full wp-image-12599\" alt=\"call center volume calls\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b66910 e-con-full e-flex e-con e-child\" data-id=\"8b66910\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90287cb elementor-widget elementor-widget-heading\" data-id=\"90287cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gesti\u00f3n coherente de las llamadas, independientemente del volumen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d84f325 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d84f325\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Organice la forma en que se reciben y se distribuyen las llamadas entre su equipo, de modo que no se pierdan las llamadas de los clientes y los agentes no se vean desbordados.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5150d20 elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5150d20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mantenga todas las llamadas bajo control<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mantener a las personas que llaman en cola cuando los agentes est\u00e9n ocupados<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Distribuir las llamadas de manera equitativa entre los agentes disponibles<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2066e45 btn-arrow elementor-align-left elementor-widget elementor-widget-button\" data-id=\"2066e45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wiki.voip.ms\/article\/Calling_Queues\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"9\" viewBox=\"0 0 10 9\" fill=\"none\"><path d=\"M4.03114 8.70821L8.38514 4.34021L4.04514 0.000210524H5.59914L9.93914 4.35421L5.58514 8.70821H4.03114ZM-0.00085935 3.78021H9.23914V4.92821H-0.00085935V3.78021Z\" fill=\"#CE0527\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Saber m\u00e1s<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f2435e e-flex e-con-boxed e-con e-parent\" data-id=\"1f2435e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-092ea11 e-con-full e-flex e-con e-child\" data-id=\"092ea11\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-162aff8 elementor-widget elementor-widget-image\" data-id=\"162aff8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"1024\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/use-cases-682x1024.gif\" class=\"attachment-large size-large wp-image-12596\" alt=\"call queues use cases photo\" srcset=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/use-cases-682x1024.gif 682w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/use-cases-200x300.gif 200w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/use-cases-768x1152.gif 768w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/use-cases-1024x1536.gif 1024w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ce3c75 e-con-full e-flex e-con e-child\" data-id=\"3ce3c75\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a20e2c3 elementor-widget elementor-widget-heading\" data-id=\"a20e2c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Casos de uso comunes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c94120c elementor-widget elementor-widget-text-editor\" data-id=\"c94120c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Cu\u00e1ndo las colas de llamadas tienen un mayor impacto en sus operaciones<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a861b6f elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"a861b6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/headset-outline-18-2.svg\" class=\"attachment-full size-full wp-image-9859\" alt=\"headset icon\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">L\u00edneas de atenci\u00f3n al cliente con gran volumen de llamadas<\/h3><p class=\"elementor-image-box-description\">Gestione grandes vol\u00famenes de llamadas de atenci\u00f3n al cliente sin dejar de atender ninguna solicitud ni sobrecargar a los agentes.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ebcd85 elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"2ebcd85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/quick-timer-outline-18-2.svg\" class=\"attachment-full size-full wp-image-9844\" alt=\"quick-timer-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Distribuci\u00f3n de las llamadas comerciales<\/h3><p class=\"elementor-image-box-description\">Distribuya los clientes potenciales entrantes entre su equipo de ventas para garantizar que los tiempos de respuesta sean r\u00e1pidos y equilibrados.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb30d86 elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"bb30d86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/users-check-outline-18-1.svg\" class=\"attachment-full size-full wp-image-9847\" alt=\"users-check-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Gesti\u00f3n de llamadas con m\u00faltiples agentes<\/h3><p class=\"elementor-image-box-description\">Coordine a varios agentes que atienden el mismo n\u00famero mediante una distribuci\u00f3n controlada de las llamadas.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2673edb elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"2673edb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/hourglass-clock-outline-18-2.svg\" class=\"attachment-full size-full wp-image-9850\" alt=\"hourglass-clock-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Picos de llamadas en las horas punta<\/h3><p class=\"elementor-image-box-description\">Gestione los aumentos repentinos en el volumen de llamadas poniendo a los usuarios en cola, en lugar de dejar que se pierdan las llamadas.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d78367 elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"6d78367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/list-checkbox-outline-18.svg\" class=\"attachment-full size-full wp-image-9853\" alt=\"list-checkbox-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Gesti\u00f3n de llamadas de desbordamiento<\/h3><p class=\"elementor-image-box-description\">Mantenga las llamadas en cola cuando los agentes est\u00e9n ocupados, en lugar de desviarlas directamente al buz\u00f3n de voz.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19aa34b elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"19aa34b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/sitemap-4-outline-18-7.svg\" class=\"attachment-full size-full wp-image-9862\" alt=\"sitemap-4-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Enrutamiento por departamentos<\/h3><p class=\"elementor-image-box-description\">Asigne colas distintas a los equipos de ventas, atenci\u00f3n al cliente o facturaci\u00f3n para mantener las llamadas organizadas.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1faa8f1 e-flex e-con-boxed e-con e-parent\" data-id=\"1faa8f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ddcc021 e-con-full e-flex e-con e-child\" data-id=\"ddcc021\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-5bfbdd3 e-flex e-con-boxed e-con e-child\" data-id=\"5bfbdd3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f45f1d0 elementor-widget elementor-widget-heading\" data-id=\"f45f1d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Empiece a correr en cuesti\u00f3n de minutos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4442169 elementor-widget elementor-widget-text-editor\" data-id=\"4442169\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Las colas de llamadas se configuran f\u00e1cilmente directamente desde su cuenta de VoIP.ms, sin necesidad de realizar ajustes complejos<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49f38ff e-con-full e-grid e-con e-child\" data-id=\"49f38ff\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aa720a elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"4aa720a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/icon-1.svg\" class=\"attachment-full size-full wp-image-7615\" alt=\"Icon circle number\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Cree su cola<\/h3><p class=\"elementor-image-box-description\">Personalice las colas de llamadas con el enrutamiento, la m\u00fasica de espera y los anuncios.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-010bbe0 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"010bbe0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/icon-2.svg\" class=\"attachment-full size-full wp-image-7617\" alt=\"icon circle number 2\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">A\u00f1ada a su equipo<\/h3><p class=\"elementor-image-box-description\">Seleccione qu\u00e9 miembros del equipo atender\u00e1n las llamadas y decida c\u00f3mo participar\u00e1n en la cola.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e60dce elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"3e60dce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/icon-3.svg\" class=\"attachment-full size-full wp-image-7619\" alt=\"icon circle number 3\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Comience a atender llamadas<\/h3><p class=\"elementor-image-box-description\">Una vez configurado, las llamadas en cola se desviar\u00e1n autom\u00e1ticamente a los agentes disponibles.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fce05b5 e-flex e-con-boxed e-con e-parent\" data-id=\"fce05b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-89dbdfa e-con-full e-flex e-con e-child\" data-id=\"89dbdfa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-2c18033 e-flex e-con-boxed e-con e-child\" data-id=\"2c18033\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98b48be elementor-widget elementor-widget-heading\" data-id=\"98b48be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Controles avanzados<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19ba266 elementor-widget elementor-widget-text-editor\" data-id=\"19ba266\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 pl-lg-5 order-md-1 order-2 text-userfriendly\"><div class=\"row\"><div class=\"col-xl-10\"><p class=\"open-sans body mt-xl-4 mt-3 mb-xl-5 mb-4\">Ajuste con precisi\u00f3n la forma en que se ponen en cola, se gestionan y se desv\u00edan las llamadas gracias a unas opciones de configuraci\u00f3n flexibles<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a15841 e-con-full e-grid e-con e-child\" data-id=\"8a15841\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9c23f9 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"b9c23f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/directions-all-outline-18.svg\" class=\"attachment-full size-full wp-image-9868\" alt=\"directions-all-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Estrategias de distribuci\u00f3n de llamadas<\/h3><p class=\"elementor-image-box-description\">Elija c\u00f3mo se asignan las llamadas a los agentes mediante opciones como \u00abllamar a todos\u00bb, \u00abla menos reciente\u00bb, \u00abel menor n\u00famero de llamadas\u00bb, \u00abrotaci\u00f3n circular con memoria\u00bb o \u00abaleatorio\u00bb.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05fed9b elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"05fed9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/window-user-outline-18.svg\" class=\"attachment-full size-full wp-image-9874\" alt=\"window-user-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Participaci\u00f3n de los agentes<\/h3><p class=\"elementor-image-box-description\">Utilice miembros est\u00e1ticos que est\u00e9n siempre conectados o permita que los agentes se conecten y desconecten de las colas en funci\u00f3n de la disponibilidad.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed7f6cb elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"ed7f6cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/check-box-arrow-outline-18.svg\" class=\"attachment-full size-full wp-image-9880\" alt=\"check-box-arrow-outline-18\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Controles de sincronizaci\u00f3n de la cola<\/h3><p class=\"elementor-image-box-description\">Configure el tiempo m\u00e1ximo de espera, los intervalos de reintento y el tiempo de cierre entre llamadas para gestionar el flujo de llamadas de forma que se mejore la experiencia del cliente.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93cd1ed elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"93cd1ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/msg-bubble-user-outline-18.svg\" class=\"attachment-full size-full wp-image-9886\" alt=\"msg-bubble-user-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Anuncios de las personas que llaman<\/h3><p class=\"elementor-image-box-description\">Reproduzca mensajes personalizados, anuncie la posici\u00f3n en la cola y facilite informaci\u00f3n actualizada sobre el tiempo de espera estimado mientras las personas que llaman permanecen en espera.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7baeb1e elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7baeb1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/voicemail-outline-18.svg\" class=\"attachment-full size-full wp-image-9892\" alt=\"voicemail-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Enrutamiento de conmutaci\u00f3n por error<\/h3><p class=\"elementor-image-box-description\">Defina qu\u00e9 ocurre cuando se alcanzan los l\u00edmites, incluyendo el desv\u00edo de llamadas al buz\u00f3n de voz u otros destinos.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a61eb2 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"4a61eb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/conditional-logic-outline-18.svg\" class=\"attachment-full size-full wp-image-9898\" alt=\"conditional-logic-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Normas de comportamiento en las colas<\/h3><p class=\"elementor-image-box-description\">Controle el comportamiento de las colas cuando no haya agentes disponibles o cuando las personas que llaman se incorporen o abandonen la cola en distintas circunstancias.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c884b05 e-flex e-con-boxed e-con e-parent\" data-id=\"1c884b05\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7914529b e-con-full e-flex e-con e-child\" data-id=\"7914529b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69983d12 elementor-widget elementor-widget-heading\" data-id=\"69983d12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lo que dicen nuestros clientes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26b83b38 e-con-full e-flex e-con e-child\" data-id=\"26b83b38\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-6ecda0af e-con-full e-flex e-con e-child\" data-id=\"6ecda0af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ded340f elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"1ded340f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:15378,&quot;autoplay_speed&quot;:4000,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:32,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-15378\">.elementor-15378 .elementor-element.elementor-element-d9e4b49{--display:flex;--gap:16px 16px;--row-gap:16px;--column-gap:16px;border-style:solid;--border-style:solid;border-width:1px 1px 1px 1px;--border-top-width:1px;--border-right-width:1px;--border-bottom-width:1px;--border-left-width:1px;border-color:var( --e-global-color-70ec7cb );--border-color:var( --e-global-color-70ec7cb );--border-radius:8px 8px 8px 8px;--padding-top:24px;--padding-bottom:24px;--padding-left:24px;--padding-right:24px;}.elementor-15378 .elementor-element.elementor-element-d746ecb{--display:flex;--flex-direction:row;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--align-items:center;--gap:16px 16px;--row-gap:16px;--column-gap:16px;--flex-wrap:nowrap;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-15378 .elementor-element.elementor-element-4824794 img{width:48px;max-width:48px;height:48px;object-fit:cover;object-position:center center;border-radius:48px 48px 48px 48px;}.elementor-15378 .elementor-element.elementor-element-4824794.elementor-element{--flex-grow:1;--flex-shrink:0;}.elementor-15378 .elementor-element.elementor-element-e3ac7cf{--display:flex;--gap:4px 4px;--row-gap:4px;--column-gap:4px;}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );color:var( --e-global-color-primary );}.elementor-15378 .elementor-element.elementor-element-30cadff .elementor-heading-title{font-family:var( --e-global-typography-9c0d036-font-family ), Sans-serif;font-size:var( --e-global-typography-9c0d036-font-size );font-weight:var( --e-global-typography-9c0d036-font-weight );line-height:var( --e-global-typography-9c0d036-line-height );letter-spacing:var( --e-global-typography-9c0d036-letter-spacing );word-spacing:var( --e-global-typography-9c0d036-word-spacing );}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-15378 .elementor-element.elementor-element-cae5424{font-family:var( --e-global-typography-60728d9-font-family ), Sans-serif;font-size:var( --e-global-typography-60728d9-font-size );font-weight:var( --e-global-typography-60728d9-font-weight );line-height:var( --e-global-typography-60728d9-line-height );letter-spacing:var( --e-global-typography-60728d9-letter-spacing );word-spacing:var( --e-global-typography-60728d9-word-spacing );}.elementor-widget-icon.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-widget-icon.elementor-view-framed .elementor-icon, .elementor-widget-icon.elementor-view-default .elementor-icon svg{fill:var( --e-global-color-primary );}.elementor-15378 .elementor-element.elementor-element-66d48f5 .elementor-icon-wrapper{text-align:start;}.elementor-15378 .elementor-element.elementor-element-66d48f5 .elementor-icon{font-size:20px;}.elementor-15378 .elementor-element.elementor-element-66d48f5 .elementor-icon svg{height:20px;}.elementor-15378 .elementor-element.elementor-element-66d48f5 .elementor-icon-wrapper svg{width:auto;}.elementor-15378 .elementor-element.elementor-element-25c81f3{font-family:var( --e-global-typography-60728d9-font-family ), Sans-serif;font-size:var( --e-global-typography-60728d9-font-size );font-weight:var( --e-global-typography-60728d9-font-weight );line-height:var( --e-global-typography-60728d9-line-height );letter-spacing:var( --e-global-typography-60728d9-letter-spacing );word-spacing:var( --e-global-typography-60728d9-word-spacing );}@media(max-width:1024px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );}.elementor-15378 .elementor-element.elementor-element-30cadff .elementor-heading-title{font-size:var( --e-global-typography-9c0d036-font-size );line-height:var( --e-global-typography-9c0d036-line-height );letter-spacing:var( --e-global-typography-9c0d036-letter-spacing );word-spacing:var( --e-global-typography-9c0d036-word-spacing );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-15378 .elementor-element.elementor-element-cae5424{font-size:var( --e-global-typography-60728d9-font-size );line-height:var( --e-global-typography-60728d9-line-height );letter-spacing:var( --e-global-typography-60728d9-letter-spacing );word-spacing:var( --e-global-typography-60728d9-word-spacing );}.elementor-15378 .elementor-element.elementor-element-25c81f3{font-size:var( --e-global-typography-60728d9-font-size );line-height:var( --e-global-typography-60728d9-line-height );letter-spacing:var( --e-global-typography-60728d9-letter-spacing );word-spacing:var( --e-global-typography-60728d9-word-spacing );}}@media(max-width:767px){.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-widget-heading .elementor-heading-title{font-size:var( --e-global-typography-primary-font-size );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );}.elementor-15378 .elementor-element.elementor-element-30cadff .elementor-heading-title{font-size:var( --e-global-typography-9c0d036-font-size );line-height:var( --e-global-typography-9c0d036-line-height );letter-spacing:var( --e-global-typography-9c0d036-letter-spacing );word-spacing:var( --e-global-typography-9c0d036-word-spacing );}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-15378 .elementor-element.elementor-element-cae5424{font-size:var( --e-global-typography-60728d9-font-size );line-height:var( --e-global-typography-60728d9-line-height );letter-spacing:var( --e-global-typography-60728d9-letter-spacing );word-spacing:var( --e-global-typography-60728d9-word-spacing );}.elementor-15378 .elementor-element.elementor-element-25c81f3{font-size:var( --e-global-typography-60728d9-font-size );line-height:var( --e-global-typography-60728d9-line-height );letter-spacing:var( --e-global-typography-60728d9-letter-spacing );word-spacing:var( --e-global-typography-60728d9-word-spacing );}}\/* Start custom CSS for icon, class: .elementor-element-66d48f5 *\/.elementor-15378 .elementor-element.elementor-element-66d48f5 .elementor-icon{\n    display: flex;\n}\/* End custom CSS *\/\n\/* Start custom CSS for container, class: .elementor-element-d9e4b49 *\/.testimonial-white .elementor-15378 .elementor-element.elementor-element-d9e4b49{\n    background: #fff;\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"15378\" class=\"elementor elementor-15378 elementor-461 elementor-461 swiper-slide e-loop-item e-loop-item-16005 post-16005 reviews type-reviews status-publish hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-d9e4b49 e-flex e-con-boxed e-con e-parent\" data-id=\"d9e4b49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d746ecb e-con-full e-flex e-con e-child\" data-id=\"d746ecb\" 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class=\"elementor-element elementor-element-d9e4b49 e-flex e-con-boxed e-con e-parent\" data-id=\"d9e4b49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d746ecb e-con-full e-flex e-con e-child\" data-id=\"d746ecb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-e3ac7cf e-con-full e-flex e-con e-child\" data-id=\"e3ac7cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66d48f5 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"66d48f5\" data-element_type=\"widget\" data-e-type=\"widget\" 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fill=\"#F79D68\"><\/path><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2e96b4 e-flex e-con-boxed e-con e-parent\" data-id=\"d2e96b4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5163f44 e-con-full e-flex e-con e-child\" data-id=\"5163f44\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-f1bc425 e-flex e-con-boxed e-con e-child\" data-id=\"f1bc425\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5fa79f elementor-widget elementor-widget-heading\" data-id=\"a5fa79f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quiz\u00e1 tambi\u00e9n le interese<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83564e5 elementor-widget elementor-widget-text-editor\" data-id=\"83564e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Cree un flujo de llamadas completo con funciones que se integren con las colas de llamadas<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cbe3b03 e-con-full e-grid e-con e-child\" data-id=\"cbe3b03\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c24b7a image-box-btn image-box-btn-xl elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"5c24b7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/main.voip.ms\/es\/caracteristicas\/grabacion-de-llamadas\/\" target=\"_blank\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"874\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/dialing-ivr-e1779388754181.gif\" class=\"attachment-full size-full wp-image-12606\" alt=\"dialing-ivr\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/main.voip.ms\/es\/caracteristicas\/grabacion-de-llamadas\/\" target=\"_blank\">Recepcionista digital (IVR)<\/a><\/h3><p class=\"elementor-image-box-description\">Dirija a las personas que llaman a trav\u00e9s de las opciones del men\u00fa antes de asignarlas a la cola adecuada.\n<a href=\"https:\/\/main.voip.ms\/es\/caracteristicas\/recepcionista-digital\/\">M\u00e1s informaci\u00f3n <img decoding=\"async\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/arrow-right-red.svg\" \/><\/a> <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aec633 image-box-btn image-box-btn-xl elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"2aec633\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/main.voip.ms\/es\/productos\/numeros-de-telefono\/\" target=\"_blank\" phone=\"\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"1382\" height=\"922\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/time-conditions.gif\" class=\"attachment-full size-full wp-image-12610\" alt=\"time-conditions\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/main.voip.ms\/es\/productos\/numeros-de-telefono\/\" target=\"_blank\" phone=\"\">Condiciones de tiempo<\/a><\/h3><p class=\"elementor-image-box-description\">Controle cu\u00e1ndo se env\u00edan las llamadas a las colas en funci\u00f3n del horario comercial o de los horarios establecidos.\n<a href=\"https:\/\/wiki.voip.ms\/article\/Time_Conditions\">M\u00e1s informaci\u00f3n <img decoding=\"async\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/arrow-right-red.svg\" \/><\/a> <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1487010 image-box-btn image-box-btn-xl elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"1487010\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/main.voip.ms\/es\/productos\/numeros-de-telefono\/\" target=\"_blank\" phone=\"\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"1843\" height=\"1037\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/call-recording.gif\" class=\"attachment-full size-full wp-image-12332\" alt=\"call-recording\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/main.voip.ms\/es\/productos\/numeros-de-telefono\/\" target=\"_blank\" phone=\"\">Grabaci\u00f3n de llamadas<\/a><\/h3><p class=\"elementor-image-box-description\">Grabe las llamadas en cola con fines de control de calidad, formaci\u00f3n o cumplimiento normativo.\n<a href=\"https:\/\/main.voip.ms\/es\/caracteristicas\/grabacion-de-llamadas\/\">M\u00e1s informaci\u00f3n <img decoding=\"async\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/arrow-right-red.svg\" \/><\/a> <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19e8535 e-con-full e-flex e-con e-parent\" data-id=\"19e8535\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f36476c elementor-widget elementor-widget-template\" data-id=\"f36476c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"14657\" class=\"elementor elementor-14657 elementor-4424 elementor-4424\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d90373b e-flex e-con-boxed e-con e-parent\" data-id=\"d90373b\" data-element_type=\"container\" data-e-type=\"container\" id=\"get-started\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-683568ce e-con-full e-flex e-con e-child\" data-id=\"683568ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-27f3cd19 e-con-full e-flex e-con e-child\" data-id=\"27f3cd19\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c7129fd elementor-widget elementor-widget-heading\" data-id=\"7c7129fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Empiece a utilizar VoIP.ms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23b16fc5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"23b16fc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"row\"><div class=\"col-12 col-xl-8 offset-xl-2 mb-3\">Cree su cuenta y empiece a configurar su sistema de voz en cuesti\u00f3n de minutos.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-564e0587 e-con-full e-flex e-con e-child\" data-id=\"564e0587\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-411ae057 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"411ae057\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Siguiente&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nuevo formulario\" aria-label=\"Nuevo formulario\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"14657\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"411ae057\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Transcripci\u00f3n de llamadas: obtenga grabaciones de llamadas en formato de texto - VoIP.ms\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"14487\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"John\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_f7dc297 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f7dc297\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tApellido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_f7dc297]\" id=\"form-field-field_f7dc297\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Cierva\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo electr\u00f3nico del trabajo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"john@company.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre de la empresa  \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[message]\" id=\"form-field-message\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Su empresa\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_525a824 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_525a824\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u00bfQu\u00e9 est\u00e1 construyendo?  \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_525a824]\" id=\"form-field-field_525a824\" rows=\"4\" placeholder=\"Cu\u00e9ntenos sobre su proyecto...\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">P\u00f3ngase en contacto con el departamento de ventas<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Colas de llamadas que garantizan el flujo continuo de todas las llamadas Gestione grandes vol\u00famenes de llamadas mediante colas estructuradas y opciones de enrutamiento flexibles para la gesti\u00f3n de las mismas. Empezar Saber m\u00e1s M\u00e1s de 40 000 empresas conf\u00edan en nosotros \u00bfQu\u00e9 son las colas de llamadas? Una cola de llamadas mantiene en espera [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":12404,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14498","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cola de llamadas - voip.ms<\/title>\n<meta name=\"description\" content=\"Colas de llamadas que garantizan el flujo continuo de todas las llamadas Gestione grandes vol\u00famenes de llamadas mediante colas estructuradas y opciones de\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/main.voip.ms\/es\/caracteristicas\/cola-de-llamadas\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cola de llamadas - 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