{"id":12403,"date":"2026-04-16T01:14:07","date_gmt":"2026-04-16T01:14:07","guid":{"rendered":"https:\/\/main.voip.ms\/ameliorer-le-soutien-a-la-clientele\/"},"modified":"2026-06-26T21:45:40","modified_gmt":"2026-06-26T21:45:40","slug":"ameliorer-le-soutien-a-la-clientele","status":"publish","type":"page","link":"https:\/\/main.voip.ms\/fr\/solutions\/ameliorer-le-soutien-a-la-clientele\/","title":{"rendered":"Am\u00e9liorer le soutien \u00e0 la client\u00e8le"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12403\" class=\"elementor elementor-12403 elementor-1651\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd5f4ac e-flex e-con-boxed e-con e-parent\" data-id=\"bd5f4ac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-060f824 e-con-full e-flex e-con e-child\" data-id=\"060f824\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-523836b elementor-widget elementor-widget-heading\" data-id=\"523836b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Transformez vos clients en fans fid\u00e8les de votre marque<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c82475 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0c82475\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-xl-7 col-lg-7 col-md-12 col-sm-12 pr-lg-0 mb-xl-5 mb-sm-4 \"><p>\u00c9tablissez des relations solides gr\u00e2ce \u00e0 un syst\u00e8me t\u00e9l\u00e9phonique qui prend en charge des volumes d&rsquo;appels \u00e9lev\u00e9s, redirige facilement les clients vers le bon service et enregistre les interactions pour la formation du personnel.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e33765c e-con-full e-flex e-con e-child\" data-id=\"e33765c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76c7453 elementor-widget elementor-widget-button\" data-id=\"76c7453\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#get-started\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Commencez<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77fd693 btn-underline elementor-widget elementor-widget-button\" data-id=\"77fd693\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/main.voip.ms\/fr\/tarifs\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir les tarifs<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad8b0ac e-con-full e-flex e-con e-child\" data-id=\"ad8b0ac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd6523e elementor-widget elementor-widget-image\" data-id=\"cd6523e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"641\" height=\"317\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/customer-satisfaction.png\" class=\"attachment-large size-large wp-image-7990\" alt=\"customer service illustration\" srcset=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/customer-satisfaction.png 641w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/customer-satisfaction-300x148.png 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95281ad e-flex e-con-boxed e-con e-parent\" data-id=\"95281ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-92d4e7a e-con-full e-flex e-con e-child\" data-id=\"92d4e7a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3041ad4 elementor-widget elementor-widget-image\" data-id=\"3041ad4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"652\" height=\"639\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/Exceptional-Customer-Support\u200b.jpg\" class=\"attachment-large size-large wp-image-8000\" alt=\"customer service agent\" srcset=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/Exceptional-Customer-Support\u200b.jpg 652w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/Exceptional-Customer-Support\u200b-300x294.jpg 300w\" sizes=\"(max-width: 652px) 100vw, 652px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86c9e52 e-con-full e-flex e-con e-child\" data-id=\"86c9e52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f9fb20 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6f9fb20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Un soutien \u00e0 la client\u00e8le que vos clients appr\u00e9cient<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3709f9a elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"3709f9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/quick-actions-outline-18-1.svg\" class=\"attachment-full size-full wp-image-11479\" alt=\"quick-actions-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Rationaliser les op\u00e9rations<\/h3><p class=\"elementor-image-box-description\">Nous proposons des fonctionnalit\u00e9s SIP trunking et Cloud-PBX afin que vous puissiez cr\u00e9er une solution unifi\u00e9e pour communiquer facilement avec vos clients.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81b2f38 elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"81b2f38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/list-checkbox-2-outline-18.svg\" class=\"attachment-full size-full wp-image-10102\" alt=\"list-checkbox-2-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Appeler des files d'attente<\/h3><p class=\"elementor-image-box-description\">Notre fonction de file d'attente g\u00e8re les appels entrants de mani\u00e8re fluide, m\u00eame pendant les heures de pointe. Les appels sont plac\u00e9s dans une file d'attente et trait\u00e9s rapidement, ce qui r\u00e9duit les temps d'attente. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-351097d elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"351097d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/face-robot-2-outline-18.svg\" class=\"attachment-full size-full wp-image-9903\" alt=\"face-robot-2-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Menus automatis\u00e9s<\/h3><p class=\"elementor-image-box-description\">Les r\u00e9ceptionnistes num\u00e9riques (IVR) permettent aux clients d'utiliser un menu automatis\u00e9 pour acheminer leurs appels vers le bon service ou le bon repr\u00e9sentant, ce qui acc\u00e9l\u00e8re la r\u00e9solution des probl\u00e8mes.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a7ea05 elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"1a7ea05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/directions-all-outline-18-1.svg\" class=\"attachment-full size-full wp-image-10204\" alt=\"call recording outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Enregistrement d\u2019appels<\/h3><p class=\"elementor-image-box-description\">L'enregistrement des appels permet aux entreprises de contr\u00f4ler et d'examiner les interactions avec les clients afin de garantir un service de haute qualit\u00e9. Il s'agit d'un outil pr\u00e9cieux pour former les nouveaux employ\u00e9s, traiter les plaintes et maintenir la conformit\u00e9. \n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d261b64 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"d261b64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#get-started\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Am\u00e9liorer mon service client<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c956e98 e-flex e-con-boxed e-con e-parent\" data-id=\"6c956e98\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-417aeda9 e-con-full e-flex e-con e-child\" data-id=\"417aeda9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-22b6879 e-flex e-con-boxed e-con e-child\" data-id=\"22b6879\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6f9fd9 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"a6f9fd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vos clients vous remercieront<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32e66263 elementor-widget elementor-widget-text-editor\" data-id=\"32e66263\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Profitez de plus de 70 fonctionnalit\u00e9s avanc\u00e9es pour g\u00e9rer chaque interaction avec vos clients de mani\u00e8re efficace et professionnelle.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e73fd08 e-con-full e-grid e-con e-child\" data-id=\"3e73fd08\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5afc5652 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"5afc5652\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/icon-1.svg\" class=\"attachment-full size-full wp-image-7614\" alt=\"Icon circle number\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">\u00c9valuez vos besoins<\/h3><p class=\"elementor-image-box-description\">Comprenez vos besoins en mati\u00e8re d'assistance \u00e0 la client\u00e8le et les domaines dans lesquels les solutions VoIP peuvent faire la diff\u00e9rence.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72af1f65 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"72af1f65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/icon-2.svg\" class=\"attachment-full size-full wp-image-7616\" alt=\"icon circle number 2\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Choisissez vos caract\u00e9ristiques<\/h3><p class=\"elementor-image-box-description\">S\u00e9lectionnez les fonctions qui r\u00e9pondent \u00e0 vos besoins, des files d'attente \u00e0 l'enregistrement des appels en passant par le routage des appels.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14311718 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"14311718\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/icon-3.svg\" class=\"attachment-full size-full wp-image-7618\" alt=\"icon circle number 3\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">S'adapter aux saisons de forte demande<\/h3><p class=\"elementor-image-box-description\">Pr\u00e9parez-vous aux p\u00e9riodes de pointe en ajoutant des lignes et en utilisant des agents d'intelligence artificielle pour r\u00e9pondre aux questions les plus courantes.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ec9ca5 e-flex e-con-boxed e-con e-parent\" data-id=\"6ec9ca5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46ff04d elementor-widget elementor-widget-heading\" data-id=\"46ff04d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">VoIP pour le service client\u00e8le FAQ<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d22ef4 e-flex e-con-boxed e-con e-child\" data-id=\"3d22ef4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8de495f faq elementor-widget elementor-widget-n-accordion\" data-id=\"8de495f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1480\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1480\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment VoIP.ms peut-il am\u00e9liorer mes services d'assistance \u00e0 la client\u00e8le ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M7.29377 12.7066C7.6844 13.0973 8.31877 13.0973 8.7094 12.7066L14.7094 6.70664C15.1 6.31602 15.1 5.68164 14.7094 5.29102C14.3188 4.90039 13.6844 4.90039 13.2938 5.29102L8.00002 10.5848L2.70627 5.29414C2.31565 4.90352 1.68127 4.90352 1.29065 5.29414C0.900024 5.68477 0.900024 6.31914 1.29065 6.70977L7.29065 12.7098L7.29377 12.7066Z\" fill=\"#CE0527\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M7.29377 12.7066C7.6844 13.0973 8.31877 13.0973 8.7094 12.7066L14.7094 6.70664C15.1 6.31602 15.1 5.68164 14.7094 5.29102C14.3188 4.90039 13.6844 4.90039 13.2938 5.29102L8.00002 10.5848L2.70627 5.29414C2.31565 4.90352 1.68127 4.90352 1.29065 5.29414C0.900024 5.68477 0.900024 6.31914 1.29065 6.70977L7.29065 12.7098L7.29377 12.7066Z\" fill=\"#CE0527\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1480\" class=\"elementor-element elementor-element-4e51449 e-con-full e-flex e-con e-child\" data-id=\"4e51449\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e50332 elementor-widget elementor-widget-text-editor\" data-id=\"4e50332\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-accordion-item accordion-item\"><div id=\"faq-accordion-item1\" class=\"answer collapsed collapse show\"><div class=\"row td-like table-look\"><p class=\"open-sans col-12 d-flex\"><span class=\"imp-span\">VoIP.ms Cloud-PBX offre des fonctionnalit\u00e9s avanc\u00e9es telles que les files d&rsquo;attente, la r\u00e9ceptionniste num\u00e9rique et l&rsquo;enregistrement des appels pour g\u00e9rer des volumes \u00e9lev\u00e9s d&rsquo;appels, diriger les clients vers les bons services et enregistrer toutes les interactions. Ces outils permettent de fournir une assistance professionnelle et personnalis\u00e9e, am\u00e9liorant ainsi la satisfaction et la fid\u00e9lit\u00e9 des clients. <\/span><\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1481\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1481\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qu'est-ce qu'une file d'attente et quels sont les avantages pour mon entreprise ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M7.29377 12.7066C7.6844 13.0973 8.31877 13.0973 8.7094 12.7066L14.7094 6.70664C15.1 6.31602 15.1 5.68164 14.7094 5.29102C14.3188 4.90039 13.6844 4.90039 13.2938 5.29102L8.00002 10.5848L2.70627 5.29414C2.31565 4.90352 1.68127 4.90352 1.29065 5.29414C0.900024 5.68477 0.900024 6.31914 1.29065 6.70977L7.29065 12.7098L7.29377 12.7066Z\" fill=\"#CE0527\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M7.29377 12.7066C7.6844 13.0973 8.31877 13.0973 8.7094 12.7066L14.7094 6.70664C15.1 6.31602 15.1 5.68164 14.7094 5.29102C14.3188 4.90039 13.6844 4.90039 13.2938 5.29102L8.00002 10.5848L2.70627 5.29414C2.31565 4.90352 1.68127 4.90352 1.29065 5.29414C0.900024 5.68477 0.900024 6.31914 1.29065 6.70977L7.29065 12.7098L7.29377 12.7066Z\" fill=\"#CE0527\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1481\" class=\"elementor-element elementor-element-f51883d e-con-full e-flex e-con e-child\" data-id=\"f51883d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe5ffd3 elementor-widget elementor-widget-text-editor\" data-id=\"fe5ffd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une file d&rsquo;attente permet de g\u00e9rer les appels entrants en douceur, en particulier aux heures de pointe. Les appels sont plac\u00e9s dans une file d&rsquo;attente et trait\u00e9s rapidement, ce qui r\u00e9duit les temps d&rsquo;attente et am\u00e9liore l&rsquo;exp\u00e9rience du client. Cette fonction aide votre \u00e9quipe d&rsquo;assistance \u00e0 g\u00e9rer efficacement les volumes d&rsquo;appels \u00e9lev\u00e9s, en garantissant une assistance rapide \u00e0 chaque client.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1482\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1482\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment fonctionne la fonction de r\u00e9ceptionniste num\u00e9rique (IVR) ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M7.29377 12.7066C7.6844 13.0973 8.31877 13.0973 8.7094 12.7066L14.7094 6.70664C15.1 6.31602 15.1 5.68164 14.7094 5.29102C14.3188 4.90039 13.6844 4.90039 13.2938 5.29102L8.00002 10.5848L2.70627 5.29414C2.31565 4.90352 1.68127 4.90352 1.29065 5.29414C0.900024 5.68477 0.900024 6.31914 1.29065 6.70977L7.29065 12.7098L7.29377 12.7066Z\" fill=\"#CE0527\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M7.29377 12.7066C7.6844 13.0973 8.31877 13.0973 8.7094 12.7066L14.7094 6.70664C15.1 6.31602 15.1 5.68164 14.7094 5.29102C14.3188 4.90039 13.6844 4.90039 13.2938 5.29102L8.00002 10.5848L2.70627 5.29414C2.31565 4.90352 1.68127 4.90352 1.29065 5.29414C0.900024 5.68477 0.900024 6.31914 1.29065 6.70977L7.29065 12.7098L7.29377 12.7066Z\" fill=\"#CE0527\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1482\" class=\"elementor-element elementor-element-e6c0ba3 e-con-full e-flex e-con e-child\" data-id=\"e6c0ba3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1570045 elementor-widget elementor-widget-text-editor\" data-id=\"1570045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"faq-accordion-item accordion-item\"><div id=\"faq-accordion-item3\" class=\"answer collapsed collapse show\"><div class=\"row td-like table-look\"><p class=\"open-sans col-12 d-flex\"><span class=\"imp-span\">Le r\u00e9ceptionniste num\u00e9rique (IVR) permet aux clients de naviguer dans un menu automatis\u00e9 pour acheminer leurs appels vers le bon service ou le bon repr\u00e9sentant. Cela permet de r\u00e9duire les transferts manuels, d&rsquo;acc\u00e9l\u00e9rer les r\u00e9solutions et d&rsquo;am\u00e9liorer l&rsquo;exp\u00e9rience des clients gr\u00e2ce \u00e0 un acheminement rapide et pr\u00e9cis des appels. <\/span><\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1483\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1483\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quels sont les avantages de l'enregistrement des appels avec VoIP.ms ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M7.29377 12.7066C7.6844 13.0973 8.31877 13.0973 8.7094 12.7066L14.7094 6.70664C15.1 6.31602 15.1 5.68164 14.7094 5.29102C14.3188 4.90039 13.6844 4.90039 13.2938 5.29102L8.00002 10.5848L2.70627 5.29414C2.31565 4.90352 1.68127 4.90352 1.29065 5.29414C0.900024 5.68477 0.900024 6.31914 1.29065 6.70977L7.29065 12.7098L7.29377 12.7066Z\" fill=\"#CE0527\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M7.29377 12.7066C7.6844 13.0973 8.31877 13.0973 8.7094 12.7066L14.7094 6.70664C15.1 6.31602 15.1 5.68164 14.7094 5.29102C14.3188 4.90039 13.6844 4.90039 13.2938 5.29102L8.00002 10.5848L2.70627 5.29414C2.31565 4.90352 1.68127 4.90352 1.29065 5.29414C0.900024 5.68477 0.900024 6.31914 1.29065 6.70977L7.29065 12.7098L7.29377 12.7066Z\" fill=\"#CE0527\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1483\" class=\"elementor-element elementor-element-f8ade65 e-con-full e-flex e-con e-child\" data-id=\"f8ade65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-612f970 elementor-widget elementor-widget-text-editor\" data-id=\"612f970\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;enregistrement des appels permet aux entreprises de contr\u00f4ler et d&rsquo;examiner les interactions avec les clients afin de garantir un service de haute qualit\u00e9. Il s&rsquo;agit d&rsquo;un outil pr\u00e9cieux pour la formation des nouveaux employ\u00e9s, le traitement des plaintes et le maintien de la conformit\u00e9.  L&rsquo;analyse des appels enregistr\u00e9s permet aux entreprises d&rsquo;identifier les points \u00e0 am\u00e9liorer et de perfectionner en permanence leurs strat\u00e9gies d&rsquo;assistance \u00e0 la client\u00e8le.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1484\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1484\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment VoIP.ms peut-il aider mon entreprise pendant les p\u00e9riodes de forte demande ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M7.29377 12.7066C7.6844 13.0973 8.31877 13.0973 8.7094 12.7066L14.7094 6.70664C15.1 6.31602 15.1 5.68164 14.7094 5.29102C14.3188 4.90039 13.6844 4.90039 13.2938 5.29102L8.00002 10.5848L2.70627 5.29414C2.31565 4.90352 1.68127 4.90352 1.29065 5.29414C0.900024 5.68477 0.900024 6.31914 1.29065 6.70977L7.29065 12.7098L7.29377 12.7066Z\" fill=\"#CE0527\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M7.29377 12.7066C7.6844 13.0973 8.31877 13.0973 8.7094 12.7066L14.7094 6.70664C15.1 6.31602 15.1 5.68164 14.7094 5.29102C14.3188 4.90039 13.6844 4.90039 13.2938 5.29102L8.00002 10.5848L2.70627 5.29414C2.31565 4.90352 1.68127 4.90352 1.29065 5.29414C0.900024 5.68477 0.900024 6.31914 1.29065 6.70977L7.29065 12.7098L7.29377 12.7066Z\" fill=\"#CE0527\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1484\" class=\"elementor-element elementor-element-bf09d2e e-con-full e-flex e-con e-child\" data-id=\"bf09d2e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e1d142 elementor-widget elementor-widget-text-editor\" data-id=\"4e1d142\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>VoIP.ms vous permet de mettre en place un syst\u00e8me VoIP adapt\u00e9 aux besoins de votre entreprise, vous assurant ainsi d&rsquo;\u00eatre pr\u00eat pour les p\u00e9riodes de pointe. Des fonctionnalit\u00e9s telles que les files d&rsquo;attente et les r\u00e9ceptionnistes num\u00e9riques permettent de g\u00e9rer efficacement les volumes d&rsquo;appels \u00e9lev\u00e9s, garantissant ainsi l&rsquo;efficacit\u00e9 de votre support client, m\u00eame en p\u00e9riode de forte activit\u00e9. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Comment VoIP.ms peut-il am\\u00e9liorer mes services d'assistance \\u00e0 la client\\u00e8le ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"VoIP.ms Cloud-PBX offre des fonctionnalit\\u00e9s avanc\\u00e9es telles que les files d&rsquo;attente, la r\\u00e9ceptionniste num\\u00e9rique et l&rsquo;enregistrement des appels pour g\\u00e9rer des volumes \\u00e9lev\\u00e9s d&rsquo;appels, diriger les clients vers les bons services et enregistrer toutes les interactions. Ces outils permettent de fournir une assistance professionnelle et personnalis\\u00e9e, am\\u00e9liorant ainsi la satisfaction et la fid\\u00e9lit\\u00e9 des clients.\"}},{\"@type\":\"Question\",\"name\":\"Qu'est-ce qu'une file d'attente et quels sont les avantages pour mon entreprise ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Une file d&rsquo;attente permet de g\\u00e9rer les appels entrants en douceur, en particulier aux heures de pointe. Les appels sont plac\\u00e9s dans une file d&rsquo;attente et trait\\u00e9s rapidement, ce qui r\\u00e9duit les temps d&rsquo;attente et am\\u00e9liore l&rsquo;exp\\u00e9rience du client. Cette fonction aide votre \\u00e9quipe d&rsquo;assistance \\u00e0 g\\u00e9rer efficacement les volumes d&rsquo;appels \\u00e9lev\\u00e9s, en garantissant une assistance rapide \\u00e0 chaque client.\"}},{\"@type\":\"Question\",\"name\":\"Comment fonctionne la fonction de r\\u00e9ceptionniste num\\u00e9rique (IVR) ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Le r\\u00e9ceptionniste num\\u00e9rique (IVR) permet aux clients de naviguer dans un menu automatis\\u00e9 pour acheminer leurs appels vers le bon service ou le bon repr\\u00e9sentant. Cela permet de r\\u00e9duire les transferts manuels, d&rsquo;acc\\u00e9l\\u00e9rer les r\\u00e9solutions et d&rsquo;am\\u00e9liorer l&rsquo;exp\\u00e9rience des clients gr\\u00e2ce \\u00e0 un acheminement rapide et pr\\u00e9cis des appels.\"}},{\"@type\":\"Question\",\"name\":\"Quels sont les avantages de l'enregistrement des appels avec VoIP.ms ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"L&rsquo;enregistrement des appels permet aux entreprises de contr\\u00f4ler et d&rsquo;examiner les interactions avec les clients afin de garantir un service de haute qualit\\u00e9. Il s&rsquo;agit d&rsquo;un outil pr\\u00e9cieux pour la formation des nouveaux employ\\u00e9s, le traitement des plaintes et le maintien de la conformit\\u00e9.  L&rsquo;analyse des appels enregistr\\u00e9s permet aux entreprises d&rsquo;identifier les points \\u00e0 am\\u00e9liorer et de perfectionner en permanence leurs strat\\u00e9gies d&rsquo;assistance \\u00e0 la client\\u00e8le.\"}},{\"@type\":\"Question\",\"name\":\"Comment VoIP.ms peut-il aider mon entreprise pendant les p\\u00e9riodes de forte demande ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"VoIP.ms vous permet de mettre en place un syst\\u00e8me VoIP adapt\\u00e9 aux besoins de votre entreprise, vous assurant ainsi d&rsquo;\\u00eatre pr\\u00eat pour les p\\u00e9riodes de pointe. Des fonctionnalit\\u00e9s telles que les files d&rsquo;attente et les r\\u00e9ceptionnistes num\\u00e9riques permettent de g\\u00e9rer efficacement les volumes d&rsquo;appels \\u00e9lev\\u00e9s, garantissant ainsi l&rsquo;efficacit\\u00e9 de votre support client, m\\u00eame en p\\u00e9riode de forte activit\\u00e9.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac2e505 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"ac2e505\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#get-started\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Commencez<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bbe3d7 e-flex e-con-boxed e-con e-parent\" data-id=\"4bbe3d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-687a6e2 e-con-full e-flex e-con e-child\" data-id=\"687a6e2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f118aa elementor-widget elementor-widget-heading\" data-id=\"0f118aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cr\u00e9\u00e9e en 2007, <br \/>, nous avons accompagn\u00e9 plus de <br \/>que 40 000 entreprises.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-752da56 elementor-widget elementor-widget-text-editor\" data-id=\"752da56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nos solutions ont aid\u00e9 nos clients \u00e0 s&rsquo;adapter et \u00e0 r\u00e9aliser des \u00e9conomies sans avoir \u00e0 s&rsquo;engager dans un contrat \u00e0 long terme.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b77640e e-con-full e-flex e-con e-child\" data-id=\"b77640e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-0cebbb3 e-con-full e-flex e-con e-child\" data-id=\"0cebbb3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01a6beb elementor-widget elementor-widget-image-box\" data-id=\"01a6beb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">24\/7<\/h3><p class=\"elementor-image-box-description\">Support technique<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2165bcf e-con-full e-flex e-con e-child\" data-id=\"2165bcf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e686ead elementor-widget elementor-widget-image-box\" data-id=\"e686ead\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">100+<\/h3><p class=\"elementor-image-box-description\">Appareils compatibles<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bffe558 e-con-full e-flex e-con e-child\" data-id=\"bffe558\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27e3624 elementor-widget elementor-widget-image\" data-id=\"27e3624\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"596\" height=\"556\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/voip-since-2007.png\" class=\"attachment-large size-large wp-image-8162\" alt=\"voip since 2007\" srcset=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/voip-since-2007.png 596w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/voip-since-2007-300x280.png 300w\" sizes=\"(max-width: 596px) 100vw, 596px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c68d567 e-con-full e-flex e-con e-parent\" data-id=\"c68d567\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a86acbd elementor-widget elementor-widget-template\" data-id=\"a86acbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"14654\" class=\"elementor elementor-14654 elementor-4401 elementor-4401\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77db4632 get-started e-flex e-con-boxed e-con e-parent\" data-id=\"77db4632\" data-element_type=\"container\" data-e-type=\"container\" id=\"get-started\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c3f7e7b e-con-full e-flex e-con e-child\" data-id=\"2c3f7e7b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4af10db0 e-flex e-con-boxed e-con e-child\" data-id=\"4af10db0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3664dfb1 elementor-widget elementor-widget-heading\" data-id=\"3664dfb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pr\u00eat \u00e0 commencer ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d92d806 elementor-widget elementor-widget-text-editor\" data-id=\"6d92d806\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"row\"><div class=\"col-12 col-xl-8 offset-xl-2 mb-3\">Cr\u00e9ez votre compte et commencez \u00e0 cr\u00e9er avec nous.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c4cdc88 elementor-widget elementor-widget-html\" data-id=\"6c4cdc88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script src=\"https:\/\/js.hsforms.net\/forms\/embed\/6640358.js\" defer><\/script>\n<div class=\"hs-form-frame\" data-region=\"na1\" data-form-id=\"d2f43db0-5d70-45de-bb67-45f22ca7a896\" data-portal-id=\"6640358\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Transformez vos clients en fans fid\u00e8les de votre marque \u00c9tablissez des relations solides gr\u00e2ce \u00e0 un syst\u00e8me t\u00e9l\u00e9phonique qui prend en charge des volumes d&rsquo;appels \u00e9lev\u00e9s, redirige facilement les clients vers le bon service et enregistre les interactions pour la formation du personnel. Commencez Voir les tarifs Un soutien \u00e0 la client\u00e8le que vos clients [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":14590,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12403","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Am\u00e9liorez votre service client gr\u00e2ce aux solutions de t\u00e9l\u00e9phonie VoIP - VoIP.ms<\/title>\n<meta name=\"description\" content=\"Utilisez les files d&#039;attente d&#039;appels, les syst\u00e8mes de serveur vocal interactif (SVI) et l&#039;enregistrement des appels pour offrir un service exceptionnel et renforcer la satisfaction et la fid\u00e9lit\u00e9 de vos clients.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/main.voip.ms\/fr\/solutions\/ameliorer-le-soutien-a-la-clientele\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Am\u00e9liorez votre service client gr\u00e2ce aux solutions de t\u00e9l\u00e9phonie VoIP - VoIP.ms\" \/>\n<meta property=\"og:description\" content=\"Utilisez les files d&#039;attente d&#039;appels, les syst\u00e8mes de serveur vocal interactif (SVI) et l&#039;enregistrement des appels pour offrir un service exceptionnel et renforcer la satisfaction et la fid\u00e9lit\u00e9 de vos clients.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/main.voip.ms\/fr\/solutions\/ameliorer-le-soutien-a-la-clientele\/\" \/>\n<meta property=\"og:site_name\" content=\"voip.ms\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/VoIP.ms\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-26T21:45:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/customer-satisfaction.png\" \/>\n\t<meta property=\"og:image:width\" content=\"641\" \/>\n\t<meta property=\"og:image:height\" content=\"317\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@voipms\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/main.voip.ms\\\/fr\\\/solutions\\\/ameliorer-le-soutien-a-la-clientele\\\/\",\"url\":\"https:\\\/\\\/main.voip.ms\\\/fr\\\/solutions\\\/ameliorer-le-soutien-a-la-clientele\\\/\",\"name\":\"Am\u00e9liorez votre service client gr\u00e2ce aux solutions de t\u00e9l\u00e9phonie VoIP - 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