{"id":14501,"date":"2026-04-16T06:14:43","date_gmt":"2026-04-16T06:14:43","guid":{"rendered":"https:\/\/main.voip.ms\/caracteristiques\/enregistrement-dappels\/"},"modified":"2026-06-23T21:14:05","modified_gmt":"2026-06-23T21:14:05","slug":"enregistrement-dappels","status":"publish","type":"page","link":"https:\/\/main.voip.ms\/fr\/caracteristiques\/enregistrement-dappels\/","title":{"rendered":"Enregistrement d\u2019appels"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14501\" class=\"elementor elementor-14501 elementor-1982\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a5419b e-flex e-con-boxed e-con e-parent\" data-id=\"9a5419b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fc15a3e e-con-full e-flex e-con e-child\" data-id=\"fc15a3e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4918ef7 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4918ef7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Passez facilement en revue les conversations importantes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d85de06 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d85de06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Enregistrez vos appels entrants et sortants, acc\u00e9dez-y \u00e0 tout moment et gardez un contr\u00f4le total sur la mani\u00e8re dont vos conversations sont stock\u00e9es et utilis\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bf3355 e-con-full e-flex e-con e-child\" data-id=\"0bf3355\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b7df5f elementor-widget elementor-widget-button\" data-id=\"9b7df5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/voip.ms\/SignUp\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Commencez<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a5b65c btn-underline elementor-widget elementor-widget-button\" data-id=\"5a5b65c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wiki.voip.ms\/article\/Call_Recording\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f8b408 e-con-full e-flex e-con e-child\" data-id=\"5f8b408\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9b59e elementor-widget elementor-widget-image\" data-id=\"fe9b59e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"321\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/recording.png\" class=\"attachment-large size-large wp-image-8024\" alt=\"call recording\" srcset=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/recording.png 933w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/recording-300x120.png 300w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/recording-768x308.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4780715 hidden e-flex e-con-boxed e-con e-parent\" data-id=\"4780715\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-012a0ee e-con-full e-flex e-con e-child\" data-id=\"012a0ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7dcd5a elementor-widget elementor-widget-heading\" data-id=\"e7dcd5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h2>Plus de 40 000 entreprises nous font confiance<span style=\"font-size: 30px;letter-spacing: -0.3px\"><\/span><span style=\"font-size: 30px;letter-spacing: -0.3px\"><\/span><\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6043e56 e-con-full e-flex e-con e-child\" data-id=\"6043e56\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e79c712 elementor-widget elementor-widget-shortcode\" data-id=\"e79c712\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t<div \n\t\tid=\"logos-slider-85311\" \n\t\tclass=\"logos-slider \"\n\t\tstyle=\"--logos-speed: 40s; --logos-height: 32px;\"\n\t>\n\t\t<div class=\"logos-slider__track\">\n\t\t\t<div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"115\" height=\"32\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/motorola.svg\" class=\"logos-slider__img\" alt=\"Motorola\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"111\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/canada.svg\" class=\"logos-slider__img\" alt=\"Canada\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/guerlain.svg\" class=\"logos-slider__img\" alt=\"Guerlain\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/cpanel.svg\" class=\"logos-slider__img\" alt=\"Cpanel\" loading=\"lazy\" \/><\/div>\t\t\t<div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"115\" height=\"32\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/motorola.svg\" class=\"logos-slider__img\" alt=\"Motorola\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"111\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/canada.svg\" class=\"logos-slider__img\" alt=\"Canada\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/guerlain.svg\" class=\"logos-slider__img\" alt=\"Guerlain\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/cpanel.svg\" class=\"logos-slider__img\" alt=\"Cpanel\" loading=\"lazy\" \/><\/div>\t\t\t<div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"115\" height=\"32\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/motorola.svg\" class=\"logos-slider__img\" alt=\"Motorola\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"111\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/canada.svg\" class=\"logos-slider__img\" alt=\"Canada\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/guerlain.svg\" class=\"logos-slider__img\" alt=\"Guerlain\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/cpanel.svg\" class=\"logos-slider__img\" alt=\"Cpanel\" loading=\"lazy\" \/><\/div>\t\t\t\n\t\t\t<div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"115\" height=\"32\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/motorola.svg\" class=\"logos-slider__img\" alt=\"Motorola\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"111\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/canada.svg\" class=\"logos-slider__img\" alt=\"Canada\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/guerlain.svg\" class=\"logos-slider__img\" alt=\"Guerlain\" loading=\"lazy\" \/><\/div><div class=\"logos-slider__item\"><img loading=\"lazy\" decoding=\"async\" width=\"112\" height=\"31\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/cpanel.svg\" class=\"logos-slider__img\" alt=\"Cpanel\" loading=\"lazy\" \/><\/div>\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58d5e0a e-flex e-con-boxed e-con e-parent\" data-id=\"58d5e0a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bcbe2ed e-con-full e-flex e-con e-child\" data-id=\"bcbe2ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-fe414f3 e-flex e-con-boxed e-con e-child\" data-id=\"fe414f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-19d2b60 e-con-full e-flex e-con e-child\" data-id=\"19d2b60\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0466f3a elementor-widget elementor-widget-heading\" data-id=\"0466f3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qu'est-ce que l'enregistrement des appels ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f93b16 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3f93b16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Enregistrez automatiquement les appels entrants et sortants et g\u00e9rez-les directement depuis votre portail VoIP.ms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c109de0 e-con-full e-grid e-con e-child\" data-id=\"c109de0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90e0ea1 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"90e0ea1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/microphone-outline-18.svg\" class=\"attachment-full size-full wp-image-10059\" alt=\"microphone-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Enregistrement automatique<\/h3><p class=\"elementor-image-box-description\">Les appels sont enregistr\u00e9s automatiquement une fois cette fonctionnalit\u00e9 activ\u00e9e par num\u00e9ro DID ou par compte, sans qu'aucune intervention manuelle ne soit n\u00e9cessaire.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8695d15 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"8695d15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/archive-check-outline-18.svg\" class=\"attachment-full size-full wp-image-10056\" alt=\"archive-check-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Acc\u00e8s et stockage flexibles<\/h3><p class=\"elementor-image-box-description\">Acc\u00e9dez \u00e0 vos enregistrements \u00e0 tout moment depuis le portail. Vous pouvez les \u00e9couter, les t\u00e9l\u00e9charger, les envoyer par e-mail ou les supprimer selon vos besoins. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a19c769 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"a19c769\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/voice-caption-outline-18-1.svg\" class=\"attachment-full size-full wp-image-10053\" alt=\"voice-caption-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Transcription facultative des appels<\/h3><p class=\"elementor-image-box-description\">Demandez la transcription d'appels enregistr\u00e9s sp\u00e9cifiques directement depuis le portail lorsque cela est n\u00e9cessaire.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2052cdb e-flex e-con-boxed e-con e-parent\" data-id=\"2052cdb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ebd8b1f e-con-full e-flex e-con e-child\" data-id=\"ebd8b1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66db04b elementor-widget elementor-widget-image\" data-id=\"66db04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"652\" height=\"639\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/recording-call.jpg\" class=\"attachment-large size-large wp-image-8346\" alt=\"agent recording call\" srcset=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/recording-call.jpg 652w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/recording-call-300x294.jpg 300w\" sizes=\"(max-width: 652px) 100vw, 652px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2223be4 e-con-full e-flex e-con e-child\" data-id=\"2223be4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-b0c859e e-con-full e-flex e-con e-child\" data-id=\"b0c859e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-f10b3cf e-con-full e-flex e-con e-child\" data-id=\"f10b3cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2399d elementor-widget elementor-widget-heading\" data-id=\"6d2399d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">En quoi <b>l'enregistrement des appels<\/b> <br \/>peut-il vous aider ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-973c535 elementor-widget elementor-widget-text-editor\" data-id=\"973c535\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Utilisez les enregistrements d&rsquo;appels pour am\u00e9liorer vos processus op\u00e9rationnels, soutenir votre \u00e9quipe et conserver une trace fiable de chaque interaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d7b744 elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"0d7b744\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/law-shield-outline-18.svg\" class=\"attachment-full size-full wp-image-10074\" alt=\"law-shield-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Assistance en mati\u00e8re de conformit\u00e9<\/h3><p class=\"elementor-image-box-description\">Conservez les enregistrements des appels lorsque cela est n\u00e9cessaire et appuyez vos processus internes de conformit\u00e9 \u00e0 l'aide de ces enregistrements.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d6cefd elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"0d6cefd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/presentation-outline-18.svg\" class=\"attachment-full size-full wp-image-10071\" alt=\"presentation-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Formation en \u00e9quipe<\/h3><p class=\"elementor-image-box-description\">Utilisez des exemples concrets d'appels pour former les nouveaux membres de l'\u00e9quipe et am\u00e9liorer leurs performances au fil du temps.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4bb4db elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"d4bb4db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/badge-check-2-outline-18.svg\" class=\"attachment-full size-full wp-image-10077\" alt=\"badge-check-2-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Contr\u00f4le qualit\u00e9<\/h3><p class=\"elementor-image-box-description\">Analysez les conversations afin d'identifier les probl\u00e8mes, d'affiner les processus et de garantir une qualit\u00e9 de service constante.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69f2197 elementor-position-left image-box-v1 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"69f2197\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/judge-outline-18.svg\" class=\"attachment-full size-full wp-image-10065\" alt=\"judge-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Traitement des litiges<\/h3><p class=\"elementor-image-box-description\">Consultez les enregistrements des appels pour clarifier les \u00e9changes et dissiper les malentendus lorsqu'ils surviennent.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d48bf90 e-flex e-con-boxed e-con e-parent\" data-id=\"4d48bf90\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-287413f7 e-con-full e-flex e-con e-child\" data-id=\"287413f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edbc10d elementor-widget elementor-widget-heading\" data-id=\"edbc10d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qui utilise l'enregistrement des appels ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-200d6029 elementor-widget elementor-widget-text-editor\" data-id=\"200d6029\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Con\u00e7u pour les \u00e9quipes qui ont besoin de visibilit\u00e9, de responsabilit\u00e9 et de contr\u00f4le sur leur activit\u00e9 d&rsquo;appels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2aac9c00 e-con-full e-grid e-con e-child\" data-id=\"2aac9c00\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-e0ea856 e-con-full hidden e-flex e-con e-child\" data-id=\"e0ea856\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3352311c image-gradient image-gradient-red elementor-widget elementor-widget-image\" data-id=\"3352311c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"584\" height=\"192\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/cursomer-support-centers.jpg\" class=\"attachment-large size-large wp-image-7860\" alt=\"photo of customer support centers\" srcset=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/cursomer-support-centers.jpg 584w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/cursomer-support-centers-300x99.jpg 300w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77e9091f e-con-full e-flex e-con e-child\" data-id=\"77e9091f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2750bdc6 elementor-widget elementor-widget-heading\" data-id=\"2750bdc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00c9quipes du service client<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-526e6706 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"526e6706\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Conservez une trace pr\u00e9cise des interactions avec les clients afin de faciliter les op\u00e9rations quotidiennes et d&rsquo;am\u00e9liorer la qualit\u00e9 du service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41df74c3 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"41df74c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Passer en revue les interactions pass\u00e9es<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contr\u00f4les de qualit\u00e9 de l'assistance<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cr\u00e9er des exemples d'entra\u00eenement<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-527402e8 e-con-full hidden e-flex e-con e-child\" data-id=\"527402e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bb8bf62 image-gradient image-gradient-red elementor-widget elementor-widget-image\" data-id=\"7bb8bf62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"422\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/ready-to-get-started-bg-3-1024x540.jpg\" class=\"attachment-large size-large wp-image-7690\" alt=\"business woman call\" srcset=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/ready-to-get-started-bg-3-1024x540.jpg 1024w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/ready-to-get-started-bg-3-300x158.jpg 300w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/ready-to-get-started-bg-3-768x405.jpg 768w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/ready-to-get-started-bg-3-1536x810.jpg 1536w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/ready-to-get-started-bg-3-2048x1080.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1aed8f5f e-con-full e-flex e-con e-child\" data-id=\"1aed8f5f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d5496 elementor-widget elementor-widget-heading\" data-id=\"7d5496\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00c9quipes de vente<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5da2bee elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5da2bee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Suivez les conversations et revenez sur les moments cl\u00e9s afin de faciliter l&rsquo;accompagnement et le suivi des dossiers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4597976c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4597976c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Analyser les performances des appels<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Les membres de l'\u00e9quipe d'encadrement<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Valider les entretiens avec les clients<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b79967a e-con-full hidden e-flex e-con e-child\" data-id=\"6b79967a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25b0032c image-gradient image-gradient-red elementor-widget elementor-widget-image\" data-id=\"25b0032c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/AdobeStock_1882325070-1024x683.jpeg\" class=\"attachment-large size-large wp-image-8020\" alt=\"Young woman providing customer support wearing headset in office\" srcset=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/AdobeStock_1882325070-1024x683.jpeg 1024w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/AdobeStock_1882325070-300x200.jpeg 300w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/AdobeStock_1882325070-768x512.jpeg 768w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/AdobeStock_1882325070-1536x1025.jpeg 1536w, https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/AdobeStock_1882325070-2048x1366.jpeg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b1dddaa e-con-full e-flex e-con e-child\" data-id=\"1b1dddaa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e43784f elementor-widget elementor-widget-heading\" data-id=\"5e43784f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00c9quipes informatiques et op\u00e9rationnelles<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2aa721 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d2aa721\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tenir \u00e0 jour les registres relatifs \u00e0 l&rsquo;activit\u00e9 t\u00e9l\u00e9phonique \u00e0 des fins d&rsquo;analyse interne, de suivi des probl\u00e8mes et de contr\u00f4le op\u00e9rationnel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-596e190a elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"596e190a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Veillez \u00e0 ce que l'historique des appels reste accessible<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Soutenir les audits internes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Examiner les probl\u00e8mes li\u00e9s aux appels<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e57fe36 e-flex e-con-boxed e-con e-parent\" data-id=\"e57fe36\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-50c59ac e-con-full e-flex e-con e-child\" data-id=\"50c59ac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-a458984 e-flex e-con-boxed e-con e-child\" data-id=\"a458984\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca869f1 elementor-widget elementor-widget-heading\" data-id=\"ca869f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commencez \u00e0 courir en quelques minutes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec6c615 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ec6c615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Activez l&rsquo;enregistrement des appels en quelques \u00e9tapes seulement et commencez \u00e0 enregistrer vos appels sans configuration complexe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e67d9c e-con-full e-grid e-con e-child\" data-id=\"5e67d9c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f235e8f elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"f235e8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/icon-1.svg\" class=\"attachment-full size-full wp-image-7614\" alt=\"Icon circle number\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Activer l'enregistrement<\/h3><p class=\"elementor-image-box-description\">Activez l'enregistrement des appels lorsque vous configurez un num\u00e9ro de t\u00e9l\u00e9phone pour les appels entrants ou un compte pour les appels sortants.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e627f0c elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"e627f0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/icon-2.svg\" class=\"attachment-full size-full wp-image-7616\" alt=\"icon circle number 2\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Choisissez o\u00f9 cela s'applique<\/h3><p class=\"elementor-image-box-description\">D\u00e9terminez pour quels num\u00e9ros ou comptes l'enregistrement doit \u00eatre activ\u00e9, en fonction de la mani\u00e8re dont vos appels sont trait\u00e9s.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4a7515 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"a4a7515\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/icon-3.svg\" class=\"attachment-full size-full wp-image-7618\" alt=\"icon circle number 3\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Acc\u00e9dez \u00e0 vos enregistrements<\/h3><p class=\"elementor-image-box-description\">Une fois cette fonctionnalit\u00e9 activ\u00e9e, les enregistrements sont sauvegard\u00e9s automatiquement et vous pouvez y acc\u00e9der, les t\u00e9l\u00e9charger ou les partager depuis votre portail.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c574453 e-flex e-con-boxed e-con e-parent\" data-id=\"c574453\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-42dae8f e-con-full e-flex e-con e-child\" data-id=\"42dae8f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-35f59d7 e-flex e-con-boxed e-con e-child\" data-id=\"35f59d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb68600 elementor-widget elementor-widget-heading\" data-id=\"fb68600\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commandes avanc\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98fb2c6 elementor-widget elementor-widget-text-editor\" data-id=\"98fb2c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 pl-lg-5 order-md-1 order-2 text-userfriendly\"><div class=\"row\"><div class=\"col-xl-10\"><p class=\"open-sans body mt-xl-4 mt-3 mb-xl-5 mb-4\">G\u00e9rez la mani\u00e8re dont les enregistrements sont captur\u00e9s, consult\u00e9s et trait\u00e9s sur l&rsquo;ensemble de votre compte.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e31d01 e-con-full e-grid e-con e-child\" data-id=\"9e31d01\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-1d87852 e-con-full hidden e-flex e-con e-child\" data-id=\"1d87852\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-deee31a e-con-full e-flex e-con e-child\" data-id=\"deee31a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-678f7b1 image-box-v1 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"678f7b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/file-user-outline-18.svg\" class=\"attachment-full size-full wp-image-10086\" alt=\"file-user-outline\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Contr\u00f4le des \u00e9critures par num\u00e9ro ou par compte<\/h3><p class=\"elementor-image-box-description\">D\u00e9finissez les conditions d'enregistrement des appels en fonction de la mani\u00e8re dont ceux-ci sont g\u00e9r\u00e9s, afin de n'enregistrer que ce qui est pertinent pour votre configuration.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1d2d7c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"e1d2d7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Activer l'enregistrement par num\u00e9ro DID pour les appels entrants<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Activer l'enregistrement par compte ou sous-compte pour les appels sortants<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">N'utilisez l'enregistrement que lorsque cela est n\u00e9cessaire<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa0286c btn-arrow elementor-align-left elementor-widget elementor-widget-button\" data-id=\"aa0286c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/main.voip.ms\/fr\/caracteristiques\/enregistrement-dappels\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"9\" viewBox=\"0 0 10 9\" fill=\"none\"><path d=\"M4.03114 8.70821L8.38514 4.34021L4.04514 0.000210524H5.59914L9.93914 4.35421L5.58514 8.70821H4.03114ZM-0.00085935 3.78021H9.23914V4.92821H-0.00085935V3.78021Z\" fill=\"#CE0527\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51dbbc5 e-con-full e-flex e-con e-child\" data-id=\"51dbbc5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afd95c5 image-box-v1 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"afd95c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/gear-arrow-right-outline-18.svg\" class=\"attachment-full size-full wp-image-10083\" alt=\"gear-arrow-right-outline-18\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">G\u00e9rer et partager les enregistrements<\/h3><p class=\"elementor-image-box-description\">Acc\u00e9dez \u00e0 vos enregistrements depuis le portail et g\u00e9rez-les en fonction de votre flux de travail. Retrouvez, t\u00e9l\u00e9chargez ou partagez rapidement vos enregistrements lorsque vous en avez besoin. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfd83ab elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"bfd83ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Rechercher et filtrer les enregistrements par date, num\u00e9ro ou compte<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">T\u00e9l\u00e9charger ou envoyer des enregistrements par e-mail<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\"><g clip-path=\"url(#clip0_30_1054)\"><path d=\"M9 18C11.3869 18 13.6761 17.0518 15.364 15.364C17.0518 13.6761 18 11.3869 18 9C18 6.61305 17.0518 4.32387 15.364 2.63604C13.6761 0.948212 11.3869 0 9 0C6.61305 0 4.32387 0.948212 2.63604 2.63604C0.948212 4.32387 0 6.61305 0 9C0 11.3869 0.948212 13.6761 2.63604 15.364C4.32387 17.0518 6.61305 18 9 18ZM12.9727 7.34766L8.47266 11.8477C8.14219 12.1781 7.60781 12.1781 7.28086 11.8477L5.03086 9.59766C4.70039 9.26719 4.70039 8.73281 5.03086 8.40586C5.36133 8.07891 5.8957 8.07539 6.22266 8.40586L7.875 10.0582L11.7773 6.15234C12.1078 5.82188 12.6422 5.82188 12.9691 6.15234C13.2961 6.48281 13.2996 7.01719 12.9691 7.34414L12.9727 7.34766Z\" fill=\"#58A7A7\"><\/path><\/g><defs><clipPath id=\"clip0_30_1054\"><path d=\"M0 0H18V18H0V0Z\" fill=\"white\"><\/path><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Supprimer ou g\u00e9rer en bloc les enregistrements<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46864c1 btn-arrow elementor-align-left elementor-widget elementor-widget-button\" data-id=\"46864c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/main.voip.ms\/fr\/caracteristiques\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"9\" viewBox=\"0 0 10 9\" fill=\"none\"><path d=\"M4.03114 8.70821L8.38514 4.34021L4.04514 0.000210524H5.59914L9.93914 4.35421L5.58514 8.70821H4.03114ZM-0.00085935 3.78021H9.23914V4.92821H-0.00085935V3.78021Z\" fill=\"#CE0527\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrez les fonctionnalit\u00e9s<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0d0297 e-flex e-con-boxed e-con e-parent\" data-id=\"a0d0297\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-31da5695 e-con-full e-flex e-con e-child\" data-id=\"31da5695\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d352f09 elementor-widget elementor-widget-heading\" data-id=\"d352f09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ce que disent nos clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ef72674 e-con-full e-flex e-con e-child\" data-id=\"4ef72674\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-5b6d3d68 e-con-full e-flex e-con e-child\" data-id=\"5b6d3d68\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-189c4afa elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"189c4afa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:15380,&quot;autoplay_speed&quot;:4000,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:32,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-15380\">.elementor-15380 .elementor-element.elementor-element-d9e4b49{--display:flex;--gap:16px 16px;--row-gap:16px;--column-gap:16px;border-style:solid;--border-style:solid;border-width:1px 1px 1px 1px;--border-top-width:1px;--border-right-width:1px;--border-bottom-width:1px;--border-left-width:1px;border-color:var( --e-global-color-70ec7cb );--border-color:var( --e-global-color-70ec7cb );--border-radius:8px 8px 8px 8px;--padding-top:24px;--padding-bottom:24px;--padding-left:24px;--padding-right:24px;}.elementor-15380 .elementor-element.elementor-element-d746ecb{--display:flex;--flex-direction:row;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--align-items:center;--gap:16px 16px;--row-gap:16px;--column-gap:16px;--flex-wrap:nowrap;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-15380 .elementor-element.elementor-element-4824794 img{width:48px;max-width:48px;height:48px;object-fit:cover;object-position:center center;border-radius:48px 48px 48px 48px;}.elementor-15380 .elementor-element.elementor-element-4824794.elementor-element{--flex-grow:1;--flex-shrink:0;}.elementor-15380 .elementor-element.elementor-element-e3ac7cf{--display:flex;--gap:4px 4px;--row-gap:4px;--column-gap:4px;}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );letter-spacing:var( --e-global-typography-primary-letter-spacing );color:var( --e-global-color-primary );}.elementor-15380 .elementor-element.elementor-element-30cadff .elementor-heading-title{font-family:var( --e-global-typography-9c0d036-font-family ), Sans-serif;font-size:var( --e-global-typography-9c0d036-font-size );font-weight:var( --e-global-typography-9c0d036-font-weight );line-height:var( --e-global-typography-9c0d036-line-height );letter-spacing:var( --e-global-typography-9c0d036-letter-spacing );word-spacing:var( --e-global-typography-9c0d036-word-spacing );}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family 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);}.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );line-height:var( --e-global-typography-text-line-height );letter-spacing:var( --e-global-typography-text-letter-spacing );}.elementor-15380 .elementor-element.elementor-element-cae5424{font-size:var( --e-global-typography-60728d9-font-size );line-height:var( --e-global-typography-60728d9-line-height );letter-spacing:var( --e-global-typography-60728d9-letter-spacing );word-spacing:var( --e-global-typography-60728d9-word-spacing );}.elementor-15380 .elementor-element.elementor-element-25c81f3{font-size:var( --e-global-typography-60728d9-font-size );line-height:var( --e-global-typography-60728d9-line-height );letter-spacing:var( --e-global-typography-60728d9-letter-spacing );word-spacing:var( --e-global-typography-60728d9-word-spacing );}}\/* Start custom CSS for icon, class: .elementor-element-66d48f5 *\/.elementor-15380 .elementor-element.elementor-element-66d48f5 .elementor-icon{\n    display: 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fill=\"#F79D68\"><\/path><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d956134 e-flex e-con-boxed e-con e-parent\" data-id=\"d956134\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2282d9e e-con-full e-flex e-con e-child\" data-id=\"2282d9e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-bae9772 e-flex e-con-boxed e-con e-child\" data-id=\"bae9772\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ec2652 elementor-widget elementor-widget-heading\" data-id=\"0ec2652\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cela pourrait \u00e9galement vous int\u00e9resser<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b42f4cc elementor-widget elementor-widget-text-editor\" data-id=\"b42f4cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Mettez en place un processus de gestion des appels complet gr\u00e2ce \u00e0 des outils qui vous aident \u00e0 acheminer, suivre et analyser chaque interaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c69108b e-con-full e-grid e-con e-child\" data-id=\"c69108b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14d2da0 image-box-btn image-box-btn-xl elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"14d2da0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/main.voip.ms\/fr\/caracteristiques\/receptionniste-numerique\/\" target=\"_blank\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"874\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/dialing-ivr-e1779388754181.gif\" class=\"attachment-full size-full wp-image-12605\" alt=\"dialing-ivr\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/main.voip.ms\/fr\/caracteristiques\/receptionniste-numerique\/\" target=\"_blank\">R\u00e9ceptionniste num\u00e9rique (IVR)<\/a><\/h3><p class=\"elementor-image-box-description\">Acheminez les appels entrants via des menus personnalis\u00e9s et dirigez les appelants vers la bonne destination avant m\u00eame que la conversation ne commence.\n<br \/><a href=\"https:\/\/main.voip.ms\/fr\/caracteristiques\/receptionniste-numerique\/\">En savoir plus <img decoding=\"async\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/arrow-right-red.svg\" \/><\/a> <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9aff5d1 image-box-btn image-box-btn-xl elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"9aff5d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"929\" height=\"522\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/05\/call-records.gif\" class=\"attachment-full size-full wp-image-12367\" alt=\"call-records\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Enregistrements d\u00e9taill\u00e9s des appels (CDR)<\/h3><p class=\"elementor-image-box-description\">Suivez l'activit\u00e9 des appels gr\u00e2ce \u00e0 des journaux d\u00e9taill\u00e9s, comprenant les horodatages, la dur\u00e9e et les co\u00fbts, afin de faciliter l'\u00e9tablissement de rapports et l'analyse.\n<a href=\"https:\/\/voip.ms\/features\/call-recording\n\">D\u00e9couvrez le CDR <img decoding=\"async\" src=\"https:\/\/main.voip.ms\/wp-content\/uploads\/2026\/04\/arrow-right-red.svg\" \/><\/a> <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce4399a e-con-full e-flex e-con e-parent\" data-id=\"ce4399a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19c92d8 elementor-widget elementor-widget-template\" data-id=\"19c92d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"14660\" class=\"elementor elementor-14660 elementor-4424 elementor-4424\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d90373b e-flex e-con-boxed e-con e-parent\" data-id=\"d90373b\" data-element_type=\"container\" data-e-type=\"container\" id=\"get-started\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-683568ce e-con-full e-flex e-con e-child\" data-id=\"683568ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-27f3cd19 e-con-full e-flex e-con e-child\" data-id=\"27f3cd19\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c7129fd elementor-widget elementor-widget-heading\" data-id=\"7c7129fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commencez \u00e0 utiliser VoIP.ms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23b16fc5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"23b16fc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"row\"><div class=\"col-12 col-xl-8 offset-xl-2 mb-3\">Cr\u00e9ez votre compte et commencez \u00e0 configurer votre syst\u00e8me vocal en quelques minutes.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-564e0587 e-con-full e-flex e-con e-child\" data-id=\"564e0587\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-411ae057 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"411ae057\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nouveau formulaire\" aria-label=\"Nouveau formulaire\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"14660\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"411ae057\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Syst\u00e8me PBX dans le cloud - Syst\u00e8me t\u00e9l\u00e9phonique professionnel avanc\u00e9 - VoIP.ms\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"15281\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPr\u00e9nom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"John\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_f7dc297 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f7dc297\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom de famille\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_f7dc297]\" id=\"form-field-field_f7dc297\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Doe\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAdresse e-mail professionnelle\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"john@company.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom de l'entreprise  \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[message]\" id=\"form-field-message\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Votre entreprise\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_525a824 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_525a824\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQue construisez-vous ?  \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_525a824]\" id=\"form-field-field_525a824\" rows=\"4\" placeholder=\"Parlez-nous de votre projet...\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacter le service commercial<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Passez facilement en revue les conversations importantes Enregistrez vos appels entrants et sortants, acc\u00e9dez-y \u00e0 tout moment et gardez un contr\u00f4le total sur la mani\u00e8re dont vos conversations sont stock\u00e9es et utilis\u00e9es. Commencez En savoir plus Plus de 40 000 entreprises nous font confiance Qu&rsquo;est-ce que l&rsquo;enregistrement des appels ? Enregistrez automatiquement les appels entrants [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":12411,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14501","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Enregistrement d\u2019appels - voip.ms<\/title>\n<meta name=\"description\" content=\"Passez facilement en revue les conversations importantes Enregistrez vos appels entrants et sortants, acc\u00e9dez-y \u00e0 tout moment et gardez un contr\u00f4le total\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/main.voip.ms\/fr\/caracteristiques\/enregistrement-dappels\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enregistrement d\u2019appels - 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