{"id":5806,"date":"2021-06-23T19:07:00","date_gmt":"2021-06-23T19:07:00","guid":{"rendered":"https:\/\/main.voip.ms\/comment-utiliser-les-sms-directement-dans-microsoft-teams\/"},"modified":"2026-04-30T19:32:51","modified_gmt":"2026-04-30T19:32:51","slug":"comment-utiliser-les-sms-directement-dans-microsoft-teams","status":"publish","type":"post","link":"https:\/\/main.voip.ms\/fr\/blog\/comment-utiliser-les-sms-directement-dans-microsoft-teams\/","title":{"rendered":"Comment utiliser les SMS directement dans Microsoft Teams"},"content":{"rendered":"\n<p><em>Chers passionn\u00e9s de blog VoIP.ms, vous trouverez ci-dessous un article de blog invit\u00e9 de l&rsquo;un de nos derniers partenaires : YakChat, la premi\u00e8re application SMS enti\u00e8rement int\u00e9gr\u00e9e au monde pour Microsoft Teams.<\/em><\/p>\n\n\n\n<p><br>En tant qu&rsquo;utilisateur de Microsoft Teams (MS Teams), avez-vous d\u00e9j\u00e0 souhait\u00e9 pouvoir envoyer un message SMS \u00e0 vos clients, fournisseurs ou t\u00e9l\u00e9travailleurs directement depuis votre plateforme MS Teams ? Eh bien, vous n&rsquo;\u00eates pas seul.<\/p>\n\n\n\n<p>Les utilisateurs exigent depuis longtemps la possibilit\u00e9 d&rsquo;envoyer des SMS \u00e0 MS Teams. Et ce n&rsquo;est pas surprenant : le SMS est tout simplement la m\u00e9thode la plus rapide et la plus pratique de communication B2B et B2C. Il affiche un taux d&rsquo;ouverture de plus de 95 % et 90 % des messages SMS sont ouverts en 3 minutes. Ainsi, m\u00eame si vos appels restent sans r\u00e9ponse ou envoy\u00e9s vers la messagerie vocale et que vos e-mails restent non lus, vos messages SMS b\u00e9n\u00e9ficieront de taux d&rsquo;ouverture presque instantan\u00e9s et des temps de r\u00e9ponse les plus courts.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"http:\/\/voip.stageweb.com.ar\/wp-content\/uploads\/2026\/04\/Smsyakchat2.jpg\" alt=\"\" class=\"wp-image-1971\"\/><\/figure><\/div>\n\n\n\n<p><strong>Alors, la messagerie texte et les SMS signifient la m\u00eame chose, n&rsquo;est-ce pas ?<\/strong><\/p>\n\n\n\n<p>Eh bien, pas exactement. Vous avez probablement entendu la messagerie texte utilis\u00e9e comme synonyme de SMS. Cependant, la messagerie texte est le terme g\u00e9n\u00e9rique qui fait r\u00e9f\u00e9rence \u00e0 tous les diff\u00e9rents types de messagerie sur lesquels les entreprises et les consommateurs peuvent communiquer entre eux. Cela inclut iMessage, WhatsApp, Messenger, RCS \u2013 ainsi que SMS. Cependant, le SMS est de loin la plate-forme la plus utilis\u00e9e aux \u00c9tats-Unis et au Canada \u00e0 l&rsquo;heure actuelle. C&rsquo;est une cha\u00eene que tout le monde a sur son smartphone, c&rsquo;est rapide, et c&rsquo;est facile \u00e0 utiliser.<\/p>\n\n\n\n<p><strong>Alors pourquoi Microsoft n&rsquo;a-t-il pas ajout\u00e9 de SMS dans Microsoft Teams ?<\/strong><\/p>\n\n\n\n<p>Bonne question, surtout si l&rsquo;on consid\u00e8re combien d&rsquo;organisations et d&rsquo;individus souhaitent que cette fonctionnalit\u00e9 de communication critique soit ajout\u00e9e \u00e0 leur plate-forme Microsoft UC. Selon toute vraisemblance, Microsoft ajoutera \u00e0 l&rsquo;avenir des SMS \u00e0 Microsoft Teams. Mais les indications actuelles sugg\u00e8rent que s&rsquo;ils le font, ce ne sera que pour \u00e9tendre la collaboration, c&rsquo;est-\u00e0-dire la messagerie de groupe, plut\u00f4t que pour le b\u00e9n\u00e9fice du contact client et de l&rsquo;interaction 1:1.<\/p>\n\n\n\n<p>De plus, l&rsquo;introduction de leur service de communication Azure (ACS), qui est susceptible d&rsquo;\u00eatre la base de toute fonctionnalit\u00e9 SMS, n&rsquo;utilise que des num\u00e9ros gratuits. Cela sugg\u00e8re que lorsque Microsoft introduira finalement le SMS, il utilisera des num\u00e9ros gratuits distincts pour le service, plut\u00f4t que le num\u00e9ro de t\u00e9l\u00e9phone principal d&rsquo;une organisation ou le num\u00e9ro personnel d&rsquo;un individu.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"http:\/\/voip.stageweb.com.ar\/wp-content\/uploads\/2026\/04\/Smsyakchat3.jpg\" alt=\"\" class=\"wp-image-1973\"\/><\/figure><\/div>\n\n\n\n<p><strong>Alors, comment puis-je envoyer des SMS \u00e0 Microsoft Teams d\u00e8s maintenant ?<\/strong><\/p>\n\n\n\n<p>Il existe plusieurs tiers qui peuvent ajouter des SMS dans MS Teams. La plupart d&rsquo;entre eux se r\u00e9partissent en deux cat\u00e9gories :<\/p>\n\n\n\n<p>1. Un service SMS externe qui ajoute un Bot simple et non sophistiqu\u00e9 \u00e0 un canal MS Teams).<\/p>\n\n\n\n<p>2. Une solution de communication unifi\u00e9e (UC) distincte avec SMS int\u00e9gr\u00e9 qui est ajout\u00e9e \u00e0 MS Teams.<\/p>\n\n\n\n<p>Mais il existe d\u00e9sormais une troisi\u00e8me option, et c&rsquo;est l\u00e0 que YakChat entre en jeu. YakChat \u00e9tend la capacit\u00e9 UC de MS Teams avec une application de messagerie texte SMS compl\u00e8te. Il se trouve directement dans MS Teams pour vous fournir des communications v\u00e9ritablement unifi\u00e9es, sur n&rsquo;importe quel appareil.<\/p>\n\n\n\n<p><strong>Puis-je utiliser mon num\u00e9ro VoIP.ms existant pour les SMS ?<\/strong><\/p>\n\n\n\n<p>Oui! YakChat est enti\u00e8rement int\u00e9gr\u00e9 \u00e0 VoIP.ms afin que vous puissiez envoyer et recevoir des messages texte en utilisant votre num\u00e9ro VoIP.ms et utiliser votre forfait t\u00e9l\u00e9phonique VoIP.ms pour fournir le SMS. Pour en savoir plus sur YakChat et la facilit\u00e9 avec laquelle il peut \u00eatre int\u00e9gr\u00e9 \u00e0 VoIP.ms, obtenez un essai gratuit de 14 jours <a href=\"https:\/\/www.yakchat.com\/#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjE2MDA1IiwidG9nZ2xlIjpmYWxzZX0%3D\">ici<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chers passionn\u00e9s de blog VoIP.ms, vous trouverez ci-dessous un article de blog invit\u00e9 de l&rsquo;un de nos derniers partenaires : YakChat, la premi\u00e8re application SMS enti\u00e8rement int\u00e9gr\u00e9e au monde pour Microsoft Teams.<\/p>\n","protected":false},"author":4,"featured_media":5804,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-5806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment utiliser les SMS directement dans Microsoft Teams - 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