We would like to notify you that we just released a new feature, Call Transcription. This new feature will allow you to either automatically get a transcription of your call sent to your e-mail address, or manually request it through our portal as you see fit. This feature can be enabled at a rate of $0.05 per minute. VoIP.ms offers you the full control on this feature, allowing you to set it at the main account level, sub-account level and DID number level. If you would like to enable it account-wide, head over to your customer portal, then go to “Main Menu”, “Account Settings”, “General” and head to the Call Transcription section. Set “Transcribe” to “Yes”, select the language your calls are most likely to be in, set a notification e-mail, hit both checkboxes in order to apply it to all sub-accounts and all DIDs, then simply apply the changes. To leverage manual Call Transcription or for more granularity, check out our Wiki article right here. As always, you can directly reach out to our support for more information. Thank you for being a VoIP.ms customer and we hope you will enjoy this feature.
