Anywhere from your onboarding to your very last question, we got you covered with our FAQ. It includes all important topics namely getting started, finances, general, support and technical matters.
VoIP.ms is a BYOD (Bring Your Own Device) provider, which means that you get to use your own hardware and are not obligated to get your equipment from us. Almost every device that accepts custom SIP configurations (such as Smartphones, VoIP phones, ATA Adapters, PBX software and Hardware) is compatible with VoIP.ms.
VoIP.ms does offer Local Number Portability (LNP) service, and your number may be available for porting. Please contact Customer Service to find out whether your current number is portable to the VoIP.ms network, or if you already have an open account, please refer to the “Porting a Number” section of the guide at Porting a Number.
Yes, we have a “Reseller Section“ on the Customer Portal. It provides you with all the tools you need, plus a White-Label Reseller Interface that has been developed to help our customers upsell our services under their own brand. We also recommend that you familiarize yourself with the VoIP.ms interface before reselling the service. For more information about reselling, please contact Technical Support or visit our related article here: Reseller Basic Guide: Reseller Basic Guide.
Our comprehensive blog offers a wide range of topics for every type of customer. From back-to-basics mini-series to advanced feature run-through.
We offer an extensive knowledge base where you will find guides, information and examples for configuring your device, softphone, PBX or SBC.
Prefer to keep your current number?
Check if it can be ported to our network.
VoIP.ms API provides you with all the tools you need to easily integrate VoIP.ms functionalities into your website, intranet, extranet or customer portal.
You will be able to manage, purchase and cancel DID numbers, edit sub-accounts, consult CDR and balances, and much more.
Use our Return on Investment (ROI) tool to calculate how much our solution could save you! *
VoIP.ms is also an ecosystem of value-added partners all across North America. We have various types of partners including direct resellers leveraging our fully white label interface, channel partners making a generous commission on referred business and much more.
