Why businesses use VoIP Call Forwarding
Forward calls to mobile phones, SIP devices, softphones, or external numbers so teams can stay available from any location.
Use routing rules based on business hours, caller ID, failover conditions, or device availability to direct calls where they need to go.
Redirect calls during internet outages, high call volume, or after-hours periods to avoid interruptions in call handling.
Route calls based on busy status, unanswered calls, time conditions, or custom forwarding rules.
Ring multiple devices or destinations at the same time so calls can be answered faster across teams.
Send unanswered calls directly to voicemail for message capture and follow-up. Bonus tip: add Voicemail-to-Email so messages go to your inbox.
Configure greetings, routing behavior, and forwarding destinations based on business needs or call scenarios.
Set up Call Forwarding with our simple three-step process.
Select a local, toll-free, or vanity number from our inventory, or port your existing number.
Configure where calls should be forwarded using our intuitive dashboard.
Forwarding rules activate immediately. Test your setup and make adjustments anytime.
Easily activate and configure Call Forwarding through our user-friendly online portal.
VoIP.ms provides a wide range of Call Forwarding options to suit different needs. These options include forwarding based on the time of day, day of the week, call status, and the Caller ID of the incoming call, among others.
No, VoIP.ms does not charge for creating Call Forwarding entries. However, standard inbound and outbound rates for the destination number will apply for the entire duration of the forwarded call.
Yes, you can easy forward calls to international numbers. However, please ensure that you have enabled international calls in your account.
Verify that both the forwarding number and your VoIP number are active and accessible.
