Set up call routing, IVRs, and numbers exactly how you need them, and manage your phone system from one platform without contracts or fixed plans.
Build and manage your phone system using your internet connection and with full control over additional features.
Handle inbound and outbound calls with reliable routing and global coverage.
Control how calls are distributed using IVRs, ring groups, and failover rules.
Never miss a message with advanced voicemail features and email notifications.
Build a phone system that scales with your business without switching platforms.
Manage high call volumes with routing, queues, and structured call flows.
Unified communications to keep your team connected across locations.
Distribute incoming calls using ring groups, IVRs, AI agents, and routing rules to ensure every deal is closed.
Use queues, call routing, and monitoring to manage support calls and maintain consistent service.
Set up digital receptionists (IVRs), ring groups, and routing rules to direct calls based on availability, time, or user-defined logic.
Handle phone calls across your system with tools for monitoring, logging, and call control.
Integrate your VoIP.ms Cloud-PBX with CRMs, helpdesk platforms, and internal systems using API access.
Receive alerts, voicemail messages, and communication updates across your system.
The VoIP.ms Cloud-PBX works with IP phones, softphones, and third-party systems so you can create the best communications solution for your business.
Technical Support
Compatible Devices
Create your account in minutes to access over 70 Cloud-PBX features.
Set up your first line and start creating the perfect phone system for you business.
Choose a setup that gives you control without the complexity of managing infrastructure.
Traditional / On-Premise PBX | VoIP.ms Cloud-PBX | |
|---|---|---|
Setup | Requires on-site hardware and maintenance | No hardware required — fully cloud-based PBX |
Control | Full control, but requires technical management | Full control over routing and configuration without managing servers |
Cost structure | High upfront and ongoing maintenance costs | Usage-based pricing with no contracts |
Scalability | Requires hardware upgrades and planning | Scale instantly by adding numbers and routing |
Maintenance | Managed internally by IT teams | No infrastructure to maintain |
Flexibility | Limited by hardware and system design | Fully configurable call routing and system logic |
Use our proprietary softphone mobile app to make and receive calls from the VoIP.ms Cloud-PBX.
Connect the VoIP.ms Cloud-PBX to Microsoft Teams to manage calls alongside your existing communication tools.
A PBX (Private Branch Exchange) is a business phone system that manages internal and external calls. It includes features like extensions, call routing, voicemail, ring groups, and auto-attendants.
Essentially, PBX refers to the system’s infrastructure, while VoIP describes the method (or protocol) for making and receiving phone calls. Traditional PBX systems are on a private telephone network, often using analog technology or an on-premise PBX setup, whereas Voice over Internet Protocol (VoIP) converts phone calls into digital data transmitted via an internet connection. VoIP PBX systems can integrate with other apps and offer features like auto attendants and interactive call management.
VoIP.ms gives businesses more flexibility and control over their phone setup. Instead of a fixed hosted PBX model, you can build custom call flows, manage routing, connect your own PBX, and use self-service tools and APIs to control your voice infrastructure.
No. You can use VoIP.ms with softphones, mobile apps, or existing IP phones. If preferred, you can also connect compatible PBX hardware or SIP devices.
Yes. VoIP.ms lets you create IVR menus to route callers to the right department, extension, or voicemail using customizable call flows.
Yes. VoIP.ms makes it easy to add users, phone numbers, extensions, and routing rules as your business grows, without needing major infrastructure changes.
