Dear Customer, VoIP.ms thanks you for your loyalty through the year 2013. In order to allow VoIP.ms employees some time with their family during this holiday period, please note that our support office will be closed on December 25th 2013 as well as January 1st 2014. Our emergency staff will still be on duty 24/7 monitoring the equipment and service during these 2 days. On the behalf of the whole VoIP.ms team, we would like to wish you a happy holiday. Best regards, VoIP.ms Team