We are happy to inform our customers that in order to activate e911 for a DID, you do not need to send us information by email anymore. You can manage e911 directly via the customer portal by going to the “DID Management” tab, and click on e911. If you can’t see e911 in the DID Management menu, it’s probably because your browser cached the information. Simply hit refresh and you should be able to see it. Please note that this service is available to U.S. customers only.
