Financial institutions handle client calls and important documentation on a daily basis, but traditional phone lines sometimes struggle with the volume of work—not to mention the cost. Voice over Internet Protocol offers a new form of business phone system: flexible, easier to scale, secure, and with advanced features that make managing call volumes seamless.
Reliable voice infrastructure with the control, visibility, and integrations required for financial operations.
Encrypt voice traffic with TLS and SRTP, with IP authentication and access controls to limit unauthorized access.
Record calls with secure storage and on-demand retrieval. Access detailed call logs and recordings to support internal reviews and regulatory requirements.
Provision DIDs, SIP trunks, and routing rules in minutes. Scale from single branches to multi-location deployments without reworking your setup.
Configure recording rules by number, route, or account. Maintain consistent capture of inbound and outbound calls with centralized access.
Send and receive faxes over IP using T.38 or email delivery. Remove physical fax hardware while keeping document workflows intact.
Route calls based on IVR inputs, time conditions, or agent availability. Use queues to manage volume and maintain consistent response handling.
Deploy voice the way your infrastructure requires — on-premise, cloud, or integrated into your existing systems.
Manage VoIP phone numbers, routing, and users from a secure web portal. No on-site hardware required.
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Use SIP devices with TLS/SRTP support for secure voice communication and controlled network access.
View Devices
Make and receive calls from desktop or mobile apps with full access to your VoIP phone numbers.
Download Apps
Use the VoIP.ms REST API to integrate calling, logging, and automation into CRM platforms and internal tools.
View Documentation
Support client communication, compliance workflows, and internal operations with reliable voice infrastructure.
Support client interactions with consistent call handling, recording, and integration into your existing systems.
Manage voice across locations with centralized routing, monitoring, and reporting. Keep call handling consistent across branches without adding operational overhead.
Markets supported
Guaranteed uptime
A straightforward setup process designed for teams that want control without delays.
Create your account and get access to the control portal.
Add numbers, define call handling, and set account preferences.
Connect your devices or systems and validate call flows to go live.
Our VoIP phone system follows a pay-as-you-go policy—so you only pay for what you use.
Service | US/Canada | Details |
|---|---|---|
Phone numbers (DIDs) | $1.10/month | Assign numbers to consultants or offices |
Local fax number | Starting at $1.99/DID | Have a fax-enabled phone to send and receive documents |
Outgoing calls (US/Canada) | $0.01/min | Call clients and prospects |
Incoming calls |
$0.009/min | Receive calls from customers and partners
|
International calls | Varies | Competitive rates worldwide |
Additional features: Call recording ($0.0025/min), Voice transcription ($0.05/min), SMS ($0.0075/SMS)
We are known for our high reliability and excellent call quality. Our service operates over the Internet, ensuring your communication lines remain open and clear as long as you have a stable connection. Additionally, we offer robust customer support, ensuring minimal disruption to your business operations.
No, you don’t need special equipment for VoIP. VoIP systems can work with your existing devices, such as computers, smartphones, and tablets. You can also use standard IP phones or adaptors for your current phones if desired. This flexibility means you can implement a VoIP system without investing in costly new hardware. You can also integrate VoIP.ms with Microsoft Teams to place and receive calls.
VoIP.ms implements encryption and secure protocols to protect sensitive client information and ensure compliance with industry regulations. We prioritize the security and privacy of all communications.
VoIP.ms provides call recording features that can be set via your Customer Portal. This helps with compliance, training, and resolving disputes. All recordings are securely stored and easily accessible for review.
VoIP.ms offers robust customer support, including 24/7 technical assistance and a comprehensive knowledge base. Our support team is dedicated to ensuring minimal disruption to your business operations and resolving any issues promptly.
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