Similar to the call-back, The DISA (Direct Inward System Access) let you dial numbers via your VOIP Account from Inbound Calls. The main difference is that a DISA doesn’t “call you back”. It gives you directly the access to dial a phone number of your choice, similar to what a Calling Card service does. For example, you can create a DISA Entry, and configure one of your DID Number routing to point to a DISA. When you call, you will be prompted a PIN number and the telephone number you want to dial to. You can also use DISA from IVR’s (Digital Receptionist), Time Conditions and CallerID Filtering. The new DISA Feature can be accessed from the “DID Numbers” tab -> DISA Link. You might have to refresh your browser cache to see the new option (Control-F5)
