The hotel phone system that covers you from the front desk to reservations. Manage all calls and keep branches connected with our communication solution.
A hospitality phone system based on your internet connection and with over 70 advanced features to answer every single need your business has. From basic voicemail to AI-powered integrations, you can create the perfect hotel PBX system to connect your hotel staff and even manage guests’ wake-up calls without missing a beat.
Ensure calls to your front desk or service lines are always answered or redirected with call forwarding.
Multi-Tenant Locations guarantees hotels with multiple venues connect to one account for centralized control.
Improve guest satisfaction by automatically routing calls to the correct service department.
Our VoIP phone system works with a pay-as-you-go model, so you'll only pay for what you use.
Manage incoming calls for reservations, check-ins, and general inquiries without missed calls.
Route calls to concierge or service teams to handle requests, bookings, room service, and guest assistance.
Route internal calls between staff and departments to coordinate service and operations.
Ensure reservation calls are answered or redirected during peak hours or busy seasons.
From guest rooms to your contact center, managing calls has never been easier.
Send booking confirmations, updates, and guest notifications via text.
Whether an IVR or an AI Agent, guide guests to the right department with automated menus and routing.
Ring groups and our MS Teams connector help you handle remote consultations or guest interactions.
Connect your phone system with booking, management tools, or your chosen CRM.
Competitive rates for international guests and global business communications.
Set up or port your local or toll-free numbers for different departments.
Set up local or toll-free numbers for your front desk, reservations, or departments.
Route calls to the right destination—front desk, concierge, housekeeping, or reservations.
Receive and manage calls across your locations
and devices.
Pay only for the numbers and calls you use — no contracts or fixed plans.
Service Type | US/Canada | Details |
|---|---|---|
Local numbers
| Starting at $1.10/DID | Assign numbers to departments
or locations |
Toll-free numbers | Starting at $1.50/DID | Guest-facing support lines |
Incoming calls | $0.009/min | Handle guest inquiries and bookings
|
Outgoing calls | Starting at $0.01/min | Contact guests, partners, or staff |
Call forwarding | Standard rates apply | Route calls between locations or teams |
Voicemail |
Included
| Capture missed calls |
* Prices shown in USD. International rates vary by country.
Transform your hotel communications with
enterprise-grade VoIP solutions designed for hospitality.
Set up your first line in minutes and start booking reservations today.
A VoIP phone system for hospitality businesses is an internet-based communication system designed to help hotels, resorts, and hospitality teams manage guest and internal calls more efficiently. With VoIP.ms, businesses can manage extensions, call routing, IVRs, voicemail, and multiple phone numbers from a centralized platform.
Yes. VoIP.ms allows businesses to route calls to different departments using IVRs, ring groups, extensions, and custom call routing rules.
Calls can automatically forward to voicemail, overflow queues, mobile devices, or backup staff during high-volume periods. This helps reduce missed guest inquiries and reservation calls.
Yes. VoIP.ms supports multi-location setups, allowing hospitality businesses to manage phone numbers, routing, and departments across multiple properties from a single account.
Yes. VoIP.ms makes it easy to add phone numbers, extensions, and routing capacity as call volumes increase during seasonal peaks or busy travel periods.
Yes. VoIP.ms offers toll-free numbers that businesses can use for reservations, customer service, and guest support across multiple locations.
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